Bombardier

Civil Aircraft Manufacturer

With more than 28,900 employees and well-positioned in global markets, Bombardier Aerospace ranks as the world’s third largest civil aircraft manufacturer.

Its high-performance aircraft and services set the standard of excellence in several markets, including:

  • Commercial aircraft – new CSeries program, CRJ Series and Q-Series aircraft families
  • Business aircraft – Learjet, Challenger and Global aircraft families
  • Amphibious aircraft – Bombardier 415 and Bombardier 415 MP aircraft
  • Specialized aircraft solutions – Bombardier aircraft modified for special missions
  • Aircraft services and training – aircraft parts, maintenance, comprehensive training, technical support and publications, and online services
  • Jet travel solutions – Flexjet

Company Profile

  • A Commitment to Excellence

    Being a global leader in aerospace means putting our customers first. That’s why non-stop customer care is a top priority at Bombardier Aerospace. We deliver total life-cycle customer services across our global network of training facilities, maintenance, and parts .

    We also offer a host of private jet travel solutions, including our innovative Flexjet and Skyjet programs.

    Bombardier Specialized Aircraft Solutions features the widest selection of high-performance platforms customized to your mission requirements. This includes light and ultra long-range jets, turboprops and amphibians.

    Bombardier
  • Jet Travel Solutions

    Introduced back in 1995, Flexjet is the fractional ownership, jet cards and charter brokerage services division of Bombardier and operates the single largest closed fleet of Bombardier business aircraft anywhere in the world. Flexjet has developed many industry-first programs and continues to find innovative ways to provide exceptional value to their customers and raise the standards for the rest of the industry.

    Originally known as Skyjet, the charter brokerage service was founded in 1997 to provide private jet charter through the use of a network of expertly qualified operators and aircraft. Skyjet was acquired by Bombardier in 2000 to become Bombardier and was able to take advantage of synergies within the Bombardier family of companies. Bombardier Skyjet was integrated with Flexjet in 2010 in order to offer a complete aviation solution ranging from on-demand charter brokerage services to whole aircraft ownership and management.

    Flexjet‘s experience results in exceptional operational efficiencies, industry-leading program offerings, a superior managed fleet of aircraft, greater flexibility and focus on safety. It is an authentic aviation heritage and complete portfolio of aviation solutions that clearly set Flexjet apart from any other private aviation companies.

    Jet Travel Solutions
  • Specialized Aircraft Solutions Overview

    Mission
    At Bombardier Specialized Aircraft Solutions (SAS), our mission is to deliver special mission aircraft solutions that meet the unique requirements of each of our customers.

    Whether gathering information over battlefields, patrolling oceans or monitoring navigational systems, Bombardier SAS provides the aircraft and mission systems to meet your needs.

    History
    In 1996, Bombardier established the Government and Special Mission Aircraft Department, now Specialized Aircraft Solutions, to address the distinctive requirements of governments.

    Bombardier SAS made its inaugural delivery − the first of five Global Express aircraft destined for the United Kingdom’s Royal Air Force under the Airborne Stand-off Radar (ASTOR) program and one Challenger 604 aircraft to the Korean National Maritime Police (KNMPA).

    SAS has delivered over 300 aircraft to more than 35 different governments worldwide for the following specialized mission applications:

    • C4ISR
    • Maritime Patrol and Search and Rescue
    • Executive Transport and Logistics Support
    • Aircrew Training
    • Flight Inspection
    • Flight Test
    • Medevac
    • Bombardier Specialized Advantage

    With over 300 aircraft delivered, Bombardier Specialized Aircraft Solutions has a proven ability to deliver turnkey solutions on time and more importantly on budget.

    A dedicated team of in-house engineering resources focuses its extensive expertise and knowledge on meeting your special mission requirements. Our in-house aircraft modification capabilities provide you with a one-stop shop for your specialzed needs.

    Through our experience with more than 35 countries, we have built the specialized knowledge needed to manage the complexities of government programs.

    Our customers also benefit from our established relationships with the leading special mission system providers. Our dedicated Specialized Program and Contracts departments effectively manage and support sub-contractors, partners and customers.

    Specialized Aircraft Solutions Overview
  • Customer Services

    World-Class Standards

    At Bombardier Aerospace, thousands of employees are dedicated to setting new standards of customer care and aircraft availability worldwide. We know that your confidence and loyalty must be earned, everywhere, every day. That’s why we deliver non-stop customer services, from aircraft purchase to entry into service and beyond.

    Keeping your aircraft flying and your business profitable is our number one priority. When a Bombardier aircraft needs attention, our service professionals team up to provide focused customer care and minimize the impact on your operations.

    Global Infrastructure
    Quality service is always close at hand through our network of strategically located:

    • Regional support offices
    • Parts distribution centres and depots
    • Customer maintenance service centres
    • Training facilities

    This network includes both Bombardier-owned and Bombardier-authorized service facilities worldwide. Our service professionals speak our customers’ language and share their sense of urgency.

    Ongoing Support and Service Improvements
    We are constantly investing to strengthen the experience we offer our customers around the globe. For example, we have recently:

    • Inaugurated high-volume aircraft parts distribution centres in Chicago and Frankfurt
    • Increased our service capacity in Dallas
    • Opened aircraft parts depots in Dubai, Sydney, Beijing and Tokyo
    • Enhanced our worldwide services by adding authorized service facilities and field service representatives in more regions
    • Integrated our 24/7 Customer Response Centre network to provide comprehensive trouble-shooting and support expertise through single point of contact

    Around the clock, around the world, we never stop working to keep your aircraft flying.

    Customer Services

Contact

Bombardier
800 Rene Levesque Blvd.
West Montreal,Quebec
Canada
H3B 1Y8