INFORM GmbH

Aviation Resource Management Software

INFORMWe make every decision the best decision in the world.

For over 50 years, INFORM has practiced the discipline of solving complex business problems with mathematical models. Pioneering Decision Intelligence when “AI” was barely known and digital data was scarce, our early pen-and-paper models evolved into powerful computational systems and evidence for digital decision-making. Today, our algorithms optimize decisions across supply chain, logistics, transportation, manufacturing, and workforce management—and, in finance, help prevent financial crime and assess transaction risk. INFORM now serves over 1,000 active customers worldwide, applying this expertise at real-world scale.

Our vision: Define the coming age of Process AI, helping companies to convert technological progress into real-life advantages. Decision Intelligence remains our foundation. As AI has evolved, so have we: from more static models to dynamic, assistive capabilities tailored to real process landscapes and users—learning from abundant data and improving precision, in close partnership with our customers. We are moving our services into the cloud and are committed to ethically responsible AI and sustainable business practice.

Now, AI and data fuel the next chapter: Process AI—bridging human expertise and machine intelligence to guide operations, surface insights, alert teams to upcoming challenges, and automate decision-making where appropriate. This is the future we are defining: machine-supported intelligence that is aligned with and empowers human agency.

 

Company Profile

  • Unlock the Power of Efficient Airport Resource Management

    INFORM’s GroundStar elevates your airport resource management to unprecedented heights. This cutting-edge software solution enhances your capability to manage flights and passengers by optimizing the use of existing airport infrastructure.

    GroundStar’s sophisticated approach incorporates your unique business rules to streamline the allocation of essential airport resources such as stands, gates, and other fixed assets. The software provides real-time data and insights, empowering airport resource managers to make prompt and informed decisions.

    Are you ready to unleash the power of advanced software for optimized airport resource management?

    Benefits of GroundStar in Airport Resource Management:

    • Maximized Efficiency: Utilize your airport infrastructure optimally with powerful optimization algorithms tailored for airport resource management.
    • Advanced Planning Tools: Engage in advanced planning and explore various ‘what-if’ scenarios to foresee potential challenges and opportunities in airport resource management.
    • Reduced Workload: GroundStar reduces the user’s workload and offers management by exception, thus streamlining daily operations and administrative tasks.
    • Enhanced Satisfaction: Achieve increased passenger and airline satisfaction through efficient and robust allocation of airport resources, a core aspect of superior airport resource management.
    • Lower Costs and Emissions: Optimize resource energy consumption, reduce costs, and minimize emissions, making your airport resource management not only more efficient but also more sustainable.

    Find more information about our airport resource management solution on our website.

  • Master Ground Handling Resource Optimization with Decision Intelligence

    Modern aviation operations face rising demand and increasing complexity. Maximizing the utilization of people, equipment, and time has never been more critical to achieving punctuality and passenger satisfaction.

    INFORM’s GroundStar suite brings Decision Intelligence to your ground handling operations — supporting the full cycle of planning, scheduling, allocation, and post-ops analysis for ground staff and Ground Support Equipment (GSE). Through intelligent automation and real-time transparency, GroundStar drives efficiency, minimizes idle time, and reduces GSE usage, energy consumption, and emissions.

    Our AI-driven optimization empowers operations teams to predict future demand with precision, align staffing to qualifications and availability, and maintain operational continuity even during disruptions.

    Discover how Decision Intelligence transforms ground handling performance at INFORM Aviation – Ground Handling Resource Optimization.

    Benefits at a Glance

    • Transparent and Connected Planning: Gain real-time situational awareness to enable confident, data-driven decisions across every phase of ground handling.
    • Agile Resource Management: Respond dynamically to shifting conditions with predictive insights and automated recommendations.
    • Empowered Teams: Boost productivity and engagement through smarter rostering and balanced workload distribution.
    • Workforce Retention & Wellbeing: Improve roster quality and flexibility, reinforcing staff satisfaction and long-term retention.
    • Continuous Improvement: Benchmark best practices and sustain operational excellence across all locations.

    Integrating GroundStar into your operations equips your organization to meet today’s demands and anticipate tomorrow’s challenges.

  • Elevate Transparency and Control in Aircraft Turnaround Management

    In today’s competitive aviation landscape, airlines must optimize aircraft utilization to safeguard profitability. Efficient turnaround management is at the heart of this goal — requiring seamless collaboration across all service processes.

    GroundStar Turnaround Management delivers end-to-end visibility powered by Decision Intelligence. It provides a live, unified view of every aircraft turnaround activity with proactive alerts and intervention tools that prevent delays before they materialize.

    Turnaround Managers gain the insight and confidence to decide — from accelerating specific tasks to prioritizing resources for a fast turnaround — and execute those strategies instantly. The outcome: improved schedule integrity, operational resilience, and passenger satisfaction.

    Explore how Decision Intelligence advances turnaround performance at INFORM Aviation – Aircraft Turnaround Management.

    Benefits at a Glance

    • Real-Time Awareness: Maintain clear visibility of all turnaround progress to reinforce on-time performance.
    • Proactive Bottleneck Management: Detect disruptions early and apply intelligent mitigation strategies with minimal impact.
    • Precision in Time Predictions: Achieve accurate off-block calculations essential for network stability and punctuality.
    • Strategic Decision Support: Use data-backed cost and resource insights to optimize transfer times and connections.
    • Sustainable Operational Excellence: Strengthen performance metrics, reduce delay costs, and enhance service quality.

    By integrating GroundStar Turnaround Management, you empower teams with Decision Intelligence that makes every turnaround smarter, faster, and more resilient — today and into the future.

Company News

INFORM’s Software Solutions boost Efficiency at STARLUX Airlines

INFORM, a leading global software provider specializing in AI-driven optimization solutions for aviation ground operations, has entered a strategic agreement with STARLUX Airlines, a leading carrier in Asia. The partnership marks a major milestone in enhancing airline …

INFORM’s GroundStar (GS) TeamWork: More Efficiency with Decentralized Task Allocation

Mobile app enables quicker decision making INFORM, a leading global software provider specializing in AI-driven optimization solutions for aviation ground operations, introduces GroundStar (GS) TeamWork. This powerful new tool allows frontline managers at airlines or ground …

Revolutionizing Aviation Technology: Top Five AI Innovations Benefiting Ground Handling Services

Aviation technology is currently experiencing a transformative shift, largely propelled by the integration of Artificial Intelligence (AI). Aviation Software Provider INFORM explains why this technology is becoming indispensable in enhancing ground operations, helping ground handling …

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