Trusted specialists within the Aviation Industry


We look after airports, aircraft and passengers – and have been doing so for more than 50 years. We deliver services including airport facilities management, passenger assistance PRM, and a full range of specialist services in the UK, Europe, Australia, New Zealand and India.

Your expert in aviation support

Where do you want to go? We’ll help you get there with our aviation support services for passengers, airports and airlines in the UK. Expert, trusted: we’ll work with you to help you meet your objectives.

Company Profile

  • A global business with the human touch

    What makes us different? At OCS, we care – about our colleagues, our customers and the environment. We invest in our people on the ground to ensure we retain expert colleagues who care about our customers and our customer’s customers. They develop long-term relationships with airlines and airports that make a real difference to the passenger experience.

  • Investment where it matters: you

    We invest in innovation too. We’re pioneering the use of beacon technology to provide a better service to our customers and their passengers.

  • Sustainable options for your business

    We’re passionate about reducing our impact on the environment. We help customers meet their sustainability goals with environmentally-friendly solutions such as our electric and low-emission vehicles and chemical-free cleaning methods. Learn more about our aviation support services here.

  • Caring for all passengers

    We’re improving the passenger journey – for everyone. Through our Challenging for Change report we set out to understand the experience of disabled passengers and how we can serve them better.

    Our award-winning disability lanyard initiative has opened up our passenger assistance services to travellers with hidden disabilities. We now help over one million passengers at seven UK and Ireland airports each year. And we’re continuing to make air travel more accessible through initiatives such as airport tours for children with autism and their families, and Dementia Friends Training for our colleagues. Learn more about our passenger assistance (PRM) services here.

  • Open for business

    • Passengers with Reduced Mobility (PRM)
    • Soft FM Services (Cleaning and Associated Services)
    • Hold Baggage Screening (HBS)
    • Laundry Services
    • Secure Screening and Logistics
    • Airside Coaching
    • Security and Immigration
    • Aviation Security and Compliance

    It all starts with a conversation, tell us what you need by contacting us here.


OCS Group UK Ltd
Tilgate Forest Business Park
Brighton Road
United Kingdom
RH11 9BP
  • 0844 846 7608