Swissport - Global Cargo and Aircraft Ground Handling

Swissport

Global Cargo and Aircraft Ground Handling

Swissport is the world’s largest provider of cargo and aircraft ground handling in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year.

The company operates around 120 warehouses and moves approx. 4.1 million tonnes of cargo. With a workforce of around 61,000 personnel, Swissport is active at more than 280 stations in 48 countries across five continents, and generates annual consolidated operating revenue of CHF 3.0 billion.

Mission Statement:

To provide the aviation industry with consistent and tailor- made solutions around the globe, for a better customer experience.

In order to achieve the goal of our mission, Swissport is focused on consolidating and strengthening our market position to ensure we are constantly driving industry innovation in key areas such as service, quality and reliability.

Swissport is a people-focused organisation – without our people we simply cannot meet our goals and achieve our vision. As such, we focus on the principles of sustainability and compliance, living by the “Three Ps”:

  • People
  • Professionalism
  • Partnership

The ongoing professional development of the people within the Swissport family ensures that:

  • We show respect towards our people and their values; we do not
    compromise on safety and work with enthusiasm and enjoyment.
  • We are pioneers; working constantly on achieving sustainable results, we creatively explore new options and improved solutions.
  • Continually striving to exceed the expectations of our clients and our commitments, we deliver excellent service; in any place at any time.

Company Profile

  • Swissport Ground Handling

    The award-winning Swissport Ground Handling business currently provides passenger and ramp handling at over 220 stations worldwide and serves in excess of 224 million passengers per annum. Today, Swissport is recognised as the biggest independent global ground services provider with the largest number of hub and LCC base operations globally.

    Services Overview

    Passenger Services

    • Airport Ticketing Sales Desk
    • Arrival and Transfer Services
    • Check-in Services
    • Dedicated Passenger Services
    • Gate Services
    • Lost and Found Services
    • Lounge Services
    • Special Passenger and VIP Services
    Aircraft Servicing and Ramp Handling

    • Aircraft Loading/Unloading
    • Baggage Sorting and Transportation
    • Cabin Cleaning
    • Crew Transport
    • De/Anti-Icing
    • GPU, Push-Back
    • Unit Load Device Control
    • Toilet and Water Services
  • Swissport Cargo Services

    Swissport Cargo Services is the world’s leading Cargo Services provider, offering award-winning Cargo Handling at more than 109 airports worldwide, and handling in excess of 4.1 million tonnes annually. The cargo organisation is set up to allow global, regional and local representation at both sales and operational levels through its Customer Relationship Managment (CRM) process, designed to improve the customer experience. Swissport Cargo is in the process of rolling out new technologies to improve the operational capabilities and allow the customer to experience cost savings throughout the contract period and have linked this process to Cargo 2000 (C2K) measurements across our network.

    Our size and scope allows Customers to manage multiple operations through a single point of contact, one common Service Level Agreement (SLA), and one invoice if necessary, saving administration costs.

    Services Overview

    • Freight Handling (On/Off Airport)
    • Mail Handling
    • Document Handling (Import/Export)
    • Integrator Handling
    • Cargo Handling in a Third Party Facility
    • Freighter Ramp Services / Transportation
    • Outsourced Hub Operations and Management
    • Network Handling Services (Off-Line)
    • Call Centre and Airline Customer Services
    • Special Cargo Handling
    • Trucking Services
    • Warehousing
    • e-freight™ Services
  • Swissport Fuelling Services

    Swissport Fuelling Services is an international company that provides high quality, independent aviation fuel handling on behalf of airlines, airports and fuel suppliers. We provide a full service solution in regard to our clients’ fuelling needs including both on and off airport fuel storage and distribution systems.

    Swissport Fuelling Services has a proven track record in demonstrating a full understanding of the requirements and responsibilities in maintaining aviation fuel systems, with a focus on safety, cost control, inventory management and a clear emphasis on environmental compliance and responsibility.

    Swissport Fuelling Services provides our customers with safe, efficient, independent into-plane fuelling services whilst leading the industry in on-time performance. Our expertise and knowledge in this specialist field also assists our clients in the design, construction and commissioning of aviation fuelling facilities and related structures.

    Swissport Fuelling Services operates to the highest industry standards on Health, Safety and Environment. Our policies and procedures have been developed in accordance with the Air Transport Association (ATA) 103 Specification and the Joint Inspection Group (JIG) Guidelines for Aviation Fuel Quality Control & Operating Procedures.

    Services Overview

    • Into plane fuelling
    • Maintenance and operations (M&O) of fuel systems
    • Fuelling of all types of aircraft with fixed hydrant cart, hydrant trucks and tanker trucks
    • GSE Fuel Supplier
    • GSE Refuelling Services
    • GSE Maintenance
    • Rental Car Fuelling Facility Management
    • Fuel Facility Construction Oversight
    • Fuel Facility Commissioning and start-up
    • Technical Audits and inspections
    • Cathodic Protection Surveys
    • Pipeline Management
    • Jet Fuel Certification
    • Fuel Consortium Financial Management
    • Deicing Services
    • Environmental Inspection and Monitoring Services
  • Swissport Aircraft Maintenance

    Swissport Aircraft Maintenance, the recipient of the prestigious FAA Certificate of Excellence Diamond Award, is a quality provider of third-party line maintenance services operating at 27 airports in the USA and in four other countries globally, providing line maintenance support to major commercial airlines on both a scheduled and on-call basis, ensuring all capital-intensive equipment operates and performs flawlessly. Swissport’s A&P Mechanics have the training, knowledge and expertise to meet your company’s demands.

    Services Overview

    • Repair
    • Engineering
    • Warranty Administration
    • ETOPS signoff
    • Transit/turnaround services
    • Aircraft checks

Company News

View More
  • Swissport International awarded second ground handling license for Saudi Arabia

    Swissport International, the world’s leading provider of ground and cargo handling services to the aviation industry, is proud to announce it has been awarded the second ground handling license for the Kingdom of Saudi Arabia. …
  • Swissport Algeria granted ground handling licences for Constantine, Batna and Tlemcen International Airports

    Swissport International (Swissport), the world’s leading provider of ground and cargo handling services to the aviation industry, welcomes the 5-year ground handling licence award for the three International Airports Constantine Mohamed Boudiaf, Batna Mostepha Ben …
  • Global Cargo and Aircraft Ground Handling

    Swissport, the world’s leading provider of ground and cargo handling services to the aviation industry, and WFS (Worldwide Flight Services), ground and cargo handling provider at over 120 stations worldwide, signed a …
  • Global Cargo and Aircraft Ground Handling

    Geneva-based FBO (Fixed Base Operator) PrivatPort, affiliated to Swissport Executive Aviation, launched “PrivatPort Munich”, the newest base in the network – now embracing 79 stations – on Monday, 15 September 2014. PrivatPort …
  • Global Cargo and Aircraft Ground Handling

    Swissport International Ltd. (Swissport), the world’s leading provider of ground and cargo handling services to the aviation industry, today announced its plan to increasingly move load control services to its existing …
  • Global Cargo and Aircraft Ground Handling

    Swissport International (Swissport), the world’s leading provider of ground and cargo handling services to the aviation industry, was awarded “Air Cargo Handling Agent of the Year 2014” by “Air …
  • Global Cargo and Aircraft Ground Handling

    EuroAirport Basel-Mulhouse-Freiburg and Swissport International Ltd. (Swissport), the world’s leading provider of ground and cargo handling services to the aviation industry, today announced that the EuroAirport Skyview Lounge at Basel-Mulhouse Airport …
  • Global Cargo and Aircraft Ground Handling

    GH Team interested in taking over to ensure long-term continuity of activities Swissport France Holding SAS and Servisair SAS, both part of the Swissport Group, the world’s leading provider of ground …
  • Global Cargo and Aircraft Ground Handling

    Swissport International (Swissport), the world's largest provider of ground handling services for the aviation industry, and Germanwings, one of the most successful low-cost airlines in Europe, have signed a multi-year ground …
  • Global Cargo and Aircraft Ground Handling

    Swissport International (Swissport) today announced the appointment of José Canales as Senior Vice President Latin America (LATAM), effective immediately. In this role José Canales is reporting to Juan José Andres Alvéz, …
  • Global Cargo and Aircraft Ground Handling

    Swissport International Ltd. (“Swissport”) and Scandinavian Airlines Systems (“SAS”) today announced they have signed an agreement by which Swissport acquires a 10% stake in each of SAS’ three ground handling companies. …
  • Global Cargo and Aircraft Ground Handling

    Customers will benefit from the combined operational excellence and consistent service quality worldwide Swissport and the French Derichebourg SA today announced they have signed a definitive agreement under which Swissport will acquire …
  • Global Cargo and Aircraft Ground Handling

    Swissport International Ltd., the world’s leading provider of ground services to the aviation industry, has appointed Henrik Holming Werner as the new General Manager for Swissport Cargo Services in Denmark. He assumed …
  • Global Cargo and Aircraft Ground Handling

    Acquisition boosting the company´s Latin America networkSwissport International Ltd. (Swissport), the world’s leading provider of ground and cargo services to the aviation sector, has completed its majority acquisition of InterAirport Services (IAS) …
  • Global Cargo and Aircraft Ground Handling

    Swissport International Ltd, the world’s leading provider of ground and cargo services to the aviation sector, has won the Ground Handling category of the Cargo Airline of the Year Awards 2013, the …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground services to the aviation sector, has been voted Air Cargo Handling Agent of the Year for the fourth year in a row in the prestigious …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground services to the aviation sector, has acquired Finnish ground handling company Inter Handling and sister company Inter Handling Turku, to accelerate the group’s …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground services for the aviation sector, has secured two additional major cargo customers at Amsterdam Schiphol Airport, following several successes already this year. …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground services for the aviation sector, has again been named Best Ground Handling Company by the Institute for Transport Management (ITM), taking the award for …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground services for the aviation sector, has won a significant new customer at Amsterdam Schiphol Airport, taking on the largest global air cargo carrier, Korean …
  • Global Cargo and Aircraft Ground Handling

    Zurich, 8th February, 2012 – Swissport International has received another award, recognising the quality of its global cargo handling services, this time from India’s STAT Times, in its International Awards for Excellence …
  • Global Cargo and Aircraft Ground Handling

    Zurich, 6th February 2012 − Swissport International, the world’s leading provider of ground services to the aviation industry, has signed a three-year contract extension with Brazilian airline GOL, for aircraft services and …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground services to the aviation sector, has appointed its new management team to run the ground handling operations at Brussels Airport. Swissport is pleased to …
  • Global Cargo and Aircraft Ground Handling

    Finnair is in negotiations with Swissport International, the world’s leading provider of ground services to the aviation sector, about its baggage and apron services at Helsinki Airport. The aim is to conclude …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of cargo services to the aviation sector, has sealed renewal contracts with TNT and Icelandair covering their ground handling at Liège Airport for the next 3 …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground services to the aviation sector, welcomes the decision today of The Brussels Airport Company to award Swissport with four handling licences at Brussels Airport.  …
  • Global Cargo and Aircraft Ground Handling

    The award is based upon the results of voting by readers of the newspaper Air Cargo Week, who were asked to rate companies according to: service standards and quality; investment in people …
  • Global Cargo and Aircraft Ground Handling

    Swissport International has again been named Best Ground Handling Company 2011 by the renowned Institute for Transport Management. Swissport has now earned this prestigious industry distinction for 11 years in succession. This award is based …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s number-one provider of ground services to the aviation industry, generated total operating revenue last year of CHF 1.741 billion, a 5.2% increase over 2009 despite the negative impact of …
  • Global Cargo and Aircraft Ground Handling

    Swissport has opened a new 10’500m2 airside warehouse at Jomo Kenyatta International Airport, Nairobi. The facility sets new benchmarks in a number of areas, particularly in the handling and storage of perishable goods …
  • Global Cargo and Aircraft Ground Handling

    Swissport Ukraine is pleased to announce the launch of its operations in Kharkov (also known as Charkiv or Kharkiv), Ukraine's second largest city with a population of 1,5 m citizens. The growth …
  • Global Cargo and Aircraft Ground Handling

     Swissport International, the world’s leading provider of ground services to the aviation sector, will cease its cargo handling operations in Budapest on 31 of January 2011.  The cessation of operations became inevitable …
  • Global Cargo and Aircraft Ground Handling

    Swissport International, the world’s leading provider of ground handling services to the aviation sector, has announced the appointment of Dany Nasr as the new Chief Financial Officer (CFO) of its Swissport Americas region, reporting to …
  • Global Cargo and Aircraft Ground Handling

     Swissport International, the world’s leading provider of ground handling services to the airline sector, is to come under new ownership. PAI partners, the renowned Europe-based private equity group, is acquiring the company …
  • Global Cargo and Aircraft Ground Handling

     Swissport UK has concluded new service agreements with several further airlines. In addition to these commercial successes, the unit has also made sizeable progress in enhancing its structures and processes. And, in …
  • Global Cargo and Aircraft Ground Handling

     Swissport International, the world’s leading provider of ground services to the aviation sector, and Swiss International Air Lines (SWISS) have extended their highly successful collaboration. The new contract for 2010-2015 covers all …
  • Global Cargo and Aircraft Ground Handling

     Swissport International, the global leader in ground services in the aviation industry, is pleased with the acquisition of two important contracts at the Tokyo-Narita Airport. Both Cathay Pacific & Turkish Airlines have …
  • Global Cargo and Aircraft Ground Handling

    Swissport Cargo Services launches an improved version of it’s FREIGHTfinder Track and Trace website. New functionality includes customer specific information available in real-time, with access through secure log-in. This compliments historic AWB …
  • Global Cargo and Aircraft Ground Handling

    Swissport Europe/Africa wins several new major airline contracts  Zurich, 15 April 2010 – Swissport’s Europe/Africa ground handling division is profiting from the slight recovery in the aviation sector. The division has concluded …
  • Global Cargo and Aircraft Ground Handling

    Zurich, 31 March 2010 – Swissport International, the world’s leading provider of ground services to the aviation sector, has been named “Best Ground Handling Company 2010” by the Institute of Transport Management. …
  • Global Cargo and Aircraft Ground Handling

    Zurich, 8 March 2010 – Swissport International, the world’s leading provider of ground handling services to the aviation community, has appointed Andreas Keller as its new Vice President and head of its …
  • Global Cargo and Aircraft Ground Handling

    Munich Airport has seen substantial (and favourable) developments on the ground handling front since the Swissport/Losch joint venture won an international tender process last November and secured a licence to provide ramp services at …
  • Global Cargo and Aircraft Ground Handling

    Zurich/Frankfurt/London, 15 March 2010 – Swissport International, the world’s number-one provider of ground handling services to the aviation sector, is intensifying its collaboration with British Airways, one of the world’s leading cargo …
  • Swissport News - August 21, 2009

    Zurich, 21 August 2009 – Swissport International, the world’s leading provider of ground services to the aviation sector, has appointed Peter Kohl as the new head of its German cargo organisation following Paul Arnold’s decision, …
  • Swissport News - September 17, 2009

    Geneva/Zurich, 17 September 2009 – Swissport International, the world’s leading provider of ground services to the aviation sector, has marked a further e-services milestone with the introduction of a new self-service facility for reporting lost …
  • Swissport News - September 18, 2009

    Michel Glorieux can draw on an already long and successful aviation and Swissport career in his new function. He joined Swissport Geneva (from Swissair Paris) back in 1995, and has since gone on to hold …

Contact Company

Swissport International Ltd.
P.O. Box CH-8058
Zurich-Airport
Switzerland
  • +41 43 815 00 00