Charlotte Douglas International Airport

Airport Information

Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) is ranked among the top 10 busiest airports in the world, averaging 1,400 daily aircraft operations. CLT serves approximately 178 nonstop destinations around the globe and welcomes more than 46 million passengers annually. (CLT Fast Facts)

Charlotte Douglas received the prestigious Eagle Award in 2010 from the International Air Transport Association (IATA) for “Best Airport.” It is considered the most distinguished of awards in the aviation industry. CLT was recognized for its quality service and economical value to airline customers.

CLT’s Vision:
We will serve as an economic engine of the Carolinas, facilitating the movement of people and goods, creating jobs and enterprise and sustaining a higher quality of life.

CLT’s Mission:
We will be the preferred airport and airline hub by providing the highest quality product for the lowest possible cost.

The Airport is operated financially on a fully self-sustaining basis – no general fund revenues have ever been or are appropriated to the cost of the facilities or operations. Rather, Airport revenues defray all capital and operating costs including the cost of City furnished services. Airport revenue types include the airfield, terminal area, concessions, parking and the cargo area. This gives the Airport its annual operating budget.

Terminal Map

Interactive Airport Parking Map

Prepare For Travel

General Information

  • CLT consists of one terminal building connecting five concourses (A-E) as shown on the terminal map.
  • There are no trams or shuttles to catch to connect from one flight to another. All gates are accessible under one roof.
  • All concourses and aircraft gates are accessible from any security checkpoint.
  • Security checkpoint lines may be adjusted during peak travel times to accommodate anticipated crowds. Pay close attention to signage and directions from personnel.
  • Save time by printing boarding passes at home or using mobile boarding passes.
  • Contact your airline before heading to the airport regarding:
    • Baggage quantity, size and weight restrictions.
    • The most current flight information.
    • Wheelchairs, passenger loading lifts and special assistance throughout a connection, or an ADA escort.
    • Curbside check-in availability.
  • CLT is a smoke-free facility; this includes all restaurants, bars, lounges and airline clubs. Smoking is allowed outside, 100 feet away from the terminal’s doorway. As smoking is only permitted outside the terminal, screening at a security checkpoint is required to return to the gate area.

Traveling with Children

  • Allow extra time to check in and proceed through security checkpoints.
  • Pack activities for children in your carry-on luggage.
  • Explore interesting art installations throughout the terminal.
  • Contact your airline before heading to the airport for escort assistance for a minor, or if you are meeting a child requiring assistance at the gate.

Traveling with Pets or Service Animals

  • Check with your airline concerning specific policies for traveling with pets.
  • Pet Relief Areas are located post-security inside the terminal and pre-security outside the Arrivals/Baggage Claim level.
  • Except for service animals, pets are to remain in their carriers while in the terminal.

Airport News

CLT Breaks Ground on Fourth Parallel Runway

Charlotte Douglas International Airport began the next project under the Destination CLT portfolio with the groundbreaking of CLT’s fourth parallel runway. It was identified in the Airport’s 2016 Master Plan Update to address capacity, meeting future …

Charlotte Douglas International Airport Receives Green Globes® Certification

Charlotte Douglas International Airport’s Central Energy Plant achieved Two Green Globes® certification for new construction, recognizing sustainability efforts for resource efficiency and reduction of environmental impacts. The certification affirms the Airport’s continued commitment to current …

CLT Airport Concourse E Renovation Gets $32 million

CLT is receiving $32 million for Concourse E renovations from the Bipartisan Infrastructure Law Airport Terminals Program through the Federal Aviation Administration (FAA). The concourse modernization will include new carpet in gate areas, terrazzo flooring in …

Lobby Expansion’s Progress Continues at Charlotte Douglas International Airport

New airline ticket counters opening, Checkpoint B Closing March 17 to Add Lanes The Terminal Lobby Expansion (TLE) is nearly halfway complete and remains on target for a fall 2025 finish. The TLE project is increasing …

More Ways to Park, Save Money and Time at Charlotte Douglas International Airport

Just in time for spring break, the new Express Deck Self-Park (formerly known as Express Deck 2) will be available to book online only starting March 1 for arrivals beginning March 23. Customers can book …

Charlotte Douglas International Airport closer to pre-pandemic numbers with passenger traffic in 2022 nearly 48 million

Charlotte Douglas International Airport is inching closer to pre-pandemic numbers. CLT served nearly 48 million passengers last year, a 10% jump from 43 million passengers in 2021 and only 5% below the record-breaking 50 million …

Charlotte Douglas International Airport Contributed $32 Billion to State Economy According to NCDOT Report

Charlotte Douglas International Airport contributed $32 billion to the state’s economy in 2021, according to a North Carolina Department of Transportation (NCDOT) Division of Aviation report released earlier today. That’s a jump from $24.6 billion …

CLT Aviation Earns Carolina Public Sector Star Recertification

Pictured left to right: CLT Risk, Safety & Health Manager Ella Moultrie, Occupational Safety and Health Director Jennifer Haigwood, N.C. Commissioner of Labor Josh Dobson, CLT CFO Michael Hill, Star Consultant Michelle Evans, CLT Chief …

Terminal Lobby Expansion Construction Gets Underway at Charlotte Douglas International Airport

The Upper-Level Roadway will be Closing for Two Weeks The Airport’s upper-level roadway is temporarily closing at 10 p.m. on Tuesday, Sept. 27 through 4 a.m. on Wednesday, Oct. 12 to begin roadway canopy construction for …

Charlotte Douglas International Airport Opens Portions of the Terminal Lobby Expansion’s West Side

CLT opened portions of the Terminal Lobby Expansion’s (TLE) west side on Wednesday, July 27. It is the first TLE phase to debut to passengers. The addition is a sneak peek of the overall look of …

New Airport Overlook for Charlotte Douglas International Airport Coming in 2024

The Airport Overlook, one of CLT’s favorite spots, will get a serious and much-needed upgrade as part of the North End Around Taxiway Project, which includes airfield improvements associated with the forthcoming runway. That brings …

Contact

Charlotte Douglas International Airport
5501 Josh Birmingham Parkway
Charlotte
North Carolina
United States
  • +1 704-359-4013