Charlotte Douglas International Airport

Airport Information

Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) is ranked among the top 10 busiest airports in the world, averaging 1,400 daily aircraft operations. CLT serves approximately 178 nonstop destinations around the globe and welcomes more than 46 million passengers annually. (CLT Fast Facts)

Charlotte Douglas received the prestigious Eagle Award in 2010 from the International Air Transport Association (IATA) for “Best Airport.” It is considered the most distinguished of awards in the aviation industry. CLT was recognized for its quality service and economical value to airline customers.

CLT’s Vision:
We will serve as an economic engine of the Carolinas, facilitating the movement of people and goods, creating jobs and enterprise and sustaining a higher quality of life.

CLT’s Mission:
We will be the preferred airport and airline hub by providing the highest quality product for the lowest possible cost.

The Airport is operated financially on a fully self-sustaining basis – no general fund revenues have ever been or are appropriated to the cost of the facilities or operations. Rather, Airport revenues defray all capital and operating costs including the cost of City furnished services. Airport revenue types include the airfield, terminal area, concessions, parking and the cargo area. This gives the Airport its annual operating budget.

Terminal Map

Interactive Airport Parking Map

Prepare For Travel

General Information

  • CLT consists of one terminal building connecting five concourses (A-E) as shown on the terminal map.
  • There are no trams or shuttles to catch to connect from one flight to another. All gates are accessible under one roof.
  • All concourses and aircraft gates are accessible from any security checkpoint.
  • Security checkpoint lines may be adjusted during peak travel times to accommodate anticipated crowds. Pay close attention to signage and directions from personnel.
  • Save time by printing boarding passes at home or using mobile boarding passes.
  • Contact your airline before heading to the airport regarding:
    • Baggage quantity, size and weight restrictions.
    • The most current flight information.
    • Wheelchairs, passenger loading lifts and special assistance throughout a connection, or an ADA escort.
    • Curbside check-in availability.
  • CLT is a smoke-free facility; this includes all restaurants, bars, lounges and airline clubs. Smoking is allowed outside, 100 feet away from the terminal’s doorway. As smoking is only permitted outside the terminal, screening at a security checkpoint is required to return to the gate area.

Traveling with Children

  • Allow extra time to check in and proceed through security checkpoints.
  • Pack activities for children in your carry-on luggage.
  • Explore interesting art installations throughout the terminal.
  • Contact your airline before heading to the airport for escort assistance for a minor, or if you are meeting a child requiring assistance at the gate.

Traveling with Pets or Service Animals

  • Check with your airline concerning specific policies for traveling with pets.
  • Pet Relief Areas are located post-security inside the terminal and pre-security outside the Arrivals/Baggage Claim level.
  • Except for service animals, pets are to remain in their carriers while in the terminal.

Airport News

Security Checkpoint Wait Times Now Available at CLT Airport

Passengers at Charlotte Douglas International Airport can now view security checkpoint wait times via CLT’s website and app before arriving at the terminal. The Airport has partnered with CrowdVision to provide the user-friendly amenity to …

Charlotte Douglas Airport Adds Five Electric Buses

Charlotte Douglas International Airport is adding five electric buses to its vehicle fleet as part of CLT’s sustainability commitment to pursue fiscally responsible practices that minimize environmental impacts. The buses will begin transporting passengers to …

CLT Hosts Airport Concessions Virtual Job Fair

As concessionaires inside Charlotte Douglas International Airport terminal continue to reopen following the COVID-19 slowdown, the Aviation Department is hosting its first virtual job fair to help fill more than 120 vacancies. On Saturday, Sept. 26, …

CLT Works to Instill Confidence in Passengers to Fly Again

Charlotte Douglas International Airport is committed to providing a safe and healthy travel experience that gives passengers confidence to fly again. Over the past six months, CLT has implemented several safety measures to help reduce …

Signature Destination CLT Project Under Way

Charlotte Douglas International Airport has entered a pivotal phase of Destination CLT today with the groundbreaking of the 366,000-square-foot Terminal Lobby Expansion. The $600 million signature project is slated to transform the current terminal lobby by …

Contact

Charlotte Douglas International Airport
5501 Josh Birmingham Parkway
Charlotte
North Carolina
United States
  • +1 704-359-4013