Charlotte Douglas International Airport

Airport Information

Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) is ranked among the top 10 busiest airports in the world, averaging 1,400 daily aircraft operations. CLT serves approximately 178 nonstop destinations around the globe and welcomes more than 46 million passengers annually. (CLT Fast Facts)

Charlotte Douglas received the prestigious Eagle Award in 2010 from the International Air Transport Association (IATA) for “Best Airport.” It is considered the most distinguished of awards in the aviation industry. CLT was recognized for its quality service and economical value to airline customers.

CLT’s Vision:
We will serve as an economic engine of the Carolinas, facilitating the movement of people and goods, creating jobs and enterprise and sustaining a higher quality of life.

CLT’s Mission:
We will be the preferred airport and airline hub by providing the highest quality product for the lowest possible cost.

The Airport is operated financially on a fully self-sustaining basis – no general fund revenues have ever been or are appropriated to the cost of the facilities or operations. Rather, Airport revenues defray all capital and operating costs including the cost of City furnished services. Airport revenue types include the airfield, terminal area, concessions, parking and the cargo area. This gives the Airport its annual operating budget.

Terminal Map

Interactive Airport Parking Map

Prepare For Travel

General Information

  • CLT consists of one terminal building connecting five concourses (A-E) as shown on the terminal map.
  • There are no trams or shuttles to catch to connect from one flight to another. All gates are accessible under one roof.
  • All concourses and aircraft gates are accessible from any security checkpoint.
  • Security checkpoint lines may be adjusted during peak travel times to accommodate anticipated crowds. Pay close attention to signage and directions from personnel.
  • Save time by printing boarding passes at home or using mobile boarding passes.
  • Contact your airline before heading to the airport regarding:
    • Baggage quantity, size and weight restrictions.
    • The most current flight information.
    • Wheelchairs, passenger loading lifts and special assistance throughout a connection, or an ADA escort.
    • Curbside check-in availability.
  • CLT is a smoke-free facility; this includes all restaurants, bars, lounges and airline clubs. Smoking is allowed outside, 100 feet away from the terminal’s doorway. As smoking is only permitted outside the terminal, screening at a security checkpoint is required to return to the gate area.

Traveling with Children

  • Allow extra time to check in and proceed through security checkpoints.
  • Pack activities for children in your carry-on luggage.
  • Explore interesting art installations throughout the terminal.
  • Contact your airline before heading to the airport for escort assistance for a minor, or if you are meeting a child requiring assistance at the gate.

Traveling with Pets or Service Animals

  • Check with your airline concerning specific policies for traveling with pets.
  • Pet Relief Areas are located post-security inside the terminal and pre-security outside the Arrivals/Baggage Claim level.
  • Except for service animals, pets are to remain in their carriers while in the terminal.

Airport News

Charlotte Douglas International Airport Opens Portions of the Terminal Lobby Expansion’s West Side

CLT opened portions of the Terminal Lobby Expansion’s (TLE) west side on Wednesday, July 27. It is the first TLE phase to debut to passengers. The addition is a sneak peek of the overall look of …

New Airport Overlook for Charlotte Douglas International Airport Coming in 2024

The Airport Overlook, one of CLT’s favorite spots, will get a serious and much-needed upgrade as part of the North End Around Taxiway Project, which includes airfield improvements associated with the forthcoming runway. That brings …

Concourse A Phase II is Underway at Charlotte Douglas International Airport

Concourse A Expansion – Phase II construction is underway and scheduled for completion in fall 2024. The 10-gate addition will house Delta Air Lines and three common use gates. The 191,848-square-foot expansion will feature auto-tinting window …

New Phase of Concourse E Expansion Opens at Charlotte Douglas International Airport

The 34,000-square-foot Concourse E Expansion (Gates E 36-45) opened today at Charlotte Douglas International Airport. The $50 million construction project adds one gate to the north end of the concourse and relocates nine existing gates …

FAA Commissions New Control Tower at Charlotte Douglas International Airport

The U.S. Department of Transportation’s Federal Aviation Administration today dedicated the newly commissioned and environmentally sustainable air traffic control tower at Charlotte Douglas International Airport. “Aviation is an invaluable part of our American life and our …

Contact

Charlotte Douglas International Airport
5501 Josh Birmingham Parkway
Charlotte
North Carolina
United States
  • +1 704-359-4013