Changi App sets a world-first in airport innovation with upgraded features 

Changi Airport Group (CAG) has unveiled FlightSaver Assurance, a new value-added feature on the Changi App that gives travellers instant benefits when their scheduled departure time from Singapore is delayed by three hours or more. Designed to give travellers tangible benefits for the inconvenience when their flights are delayed, this assurance is offered as part of Changi App’s upgraded ‘Save Flight’ suite.

The improved app includes features such as live flight tracking, real-time updates and expanded destination airport information, providing smarter tools for passengers to plan, track, and manage their journeys with greater ease. Changi App is the first airport app globally to offer both real-time overseas airport information and an opt-in flight-delay assurance programme. It redefines how airports can enhance passenger journeys with support and care beyond the terminal experience.
 Enjoy instant Changi e-Vouchers when departure times are extended

Travellers who opt-in for FlightSaver Assurance at least 12 hours before their scheduled departure will enjoy S$10 Changi e-vouchers if their scheduled time of departure from Singapore is extended by three hours or more (terms and conditions apply). This is credited instantly to their app account and stays valid for 30 days. E-vouchers can be used immediately at participating outlets in the transit areas of Changi Airport. This benefit, which can be enjoyed once per calendar month, is part of a trial programme running till 30 September 2026.  The programme will be progressively refined with the goal of becoming a long-term offering for travellers.

Click here for more information on the Changi Airport website