Schiphol enters into new comprehensive partnership with Lagardère Travel Retail

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As of May 1, 2025, Schiphol is strengthening its successful partnership with Lagardère Travel Retail for the operation of more than twenty duty-free stores behind security control. This cooperation will take place in a joint venture in which Lagardère Travel Retail has 70% of the shares and Schiphol 30%. With this, Schiphol is taking a significant step in the renewal of the retail offer at the airport and improving the experience for passengers.

Earlier this year, Schiphol invited retail parties to compete for a ten-year strategic partnership for the categories perfume & cosmetics, sunglasses, tobacco, liquor and chocolate. After an intensive selection process, Lagardère was chosen, and Schiphol and Lagardère were able to seal their cooperation agreement.

Retail redevelopment
Schiphol’s duty-free shopping offer behind airport security control is planned to be fully redeveloped.

“The expansion of the cooperation with Lagardère Travel Retail is a very important moment for Schiphol in the implementation of our new retail strategy. With our intensive investment program over the next few years, we aim to restore Schiphol’s magic and iconic status as a leading airport. With Lagardère Travel Retail, we have found a partner with whom we will transform our duty-free stores into beautiful locations with a modern assortment, appealing prices and attractive appearance. The goal is to exceed the expectations of our passengers, and we are convinced that together with Lagardère Travel Retail we can achieve this.”
Arthur Reijnhart, Executive Director Schiphol Commercial

“This partnership will solidify Lagardère Travel Retail’s position as a major Duty Free operator in the European market. We are very pleased to have been selected by Amsterdam Schiphol Airport and looking forward to strengthening our long-term relationship. Together, we will aim to transform and elevate the retail experience.”
Dag Rasmussen, Chairman and Chief Executive Officer of Lagardère Travel Retail

New opportunities
The current contract with Schiphol Airport Retail (SAR) expires on April 30, 2025. Schiphol Commercial thanks Gebr. Heinemann for the successful cooperation over the past ten years. Schiphol became the owner of airport retailer Kappé earlier this year. Combining the stores of Kappé and SAR in this new Joint Venture will create new opportunities to improve the layout and appearance of these locations.

The transaction is still subject to approval by competition authorities and advice from the works councils of Kappé, SAR and Schiphol.

“Our shared vision is to transform the duty-free experience into a world-leading standard, blending operational excellence with a uniquely Dutch sense of place. Together, we aim to set new benchmarks for the travel retail industry.”
Lucio Rossetto, Chief Operating Officer Europe of Lagardère Travel Retail