Singapore Changi Airport is named the World’s Best Airport at the 2025 World Airport Awards
Company | Changi Airport Singapore |
---|---|
Date | 10.04.2025 |
Singapore Changi Airport has been named the World’s Best Airport 2025 in the World Airport Awards which were held at Passenger Terminal EXPO in Madrid on 9th April 2025. This is the thirteenth time in the history of the awards that Singapore Changi Airport has received this top accolade. Singapore Changi Airport received other major awards, for the World’s Best Airport Dining, the World’s Best Airport Washrooms and as the Best Airport in Asia.
Mr. Yam Kum Weng, Chief Executive Officer of Changi Airport Group said: “Changi Airport is honoured to be named by Skytrax as the World’s Best Airport for the 13th time. It is indeed gratifying to receive this recognition, and this certainly encourages us to continue to strive to provide the best travel experience. We thank all our passengers for their vote of confidence. And we’re especially grateful to the Changi Airport community, whose unwavering commitment to service excellence has made this award possible. As air travel continues to grow, we look forward to welcoming passengers to experience the magic at Changi Airport.”
Mr Edward Plaisted, CEO of Skytrax said: “It is a great achievement for Singapore Changi Airport to receive the highest award as the World’s Best Airport 2025, this being a record-breaking 13th time in the awards history that they have scooped this award. The diversity and expansive choice of dining outlets is also recognised with Changi Airport winning the award for the World’s Best Airport Dining. With washrooms being a major driver of customer satisfaction during their airport experience, we congratulate Singapore Changi Airport on receiving the first ever World’s Best Airport Washrooms award.”
The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey.
The awards are recognised as the quality benchmark for the world airport industry, assessing customer service and facilities across over 565 airports. The survey and awards are independent of any airport control or input.
The 2025 Awards are based on the World Airport Survey questionnaires completed by over 100 nationalities of airport customers during the survey period from August 2024 to February 2025.
The survey evaluates the customer experience across all front-line areas of airport service and facilities, from check in, arrivals, transfers, shopping, security/ immigration through to departure at the gate.
http://www.worldairportawards.com
The above media release was issued by Skytrax.
Contact
918146
Singapore
- (65) 6595 6868