Airport and Ground Handling Resource Management Systems

GS Planning has decreased the Brussels Airlines planning exercise from 3 weeks to 1 day. Changes can now be handled much more easily and are less time-consuming. Even what-if-scenarios can be carried out with little effort. The workforce calculation has become precise and can be proven by reports. GS Rostering has reduced the rostering process from 2 weeks to 3 days. A big portion of the routine work is now undertaken by the Genetic Algorithm, which helps to accelerate the whole process.

GS RealTime allows for a much higher workload of the operation in general. Dispatchers are pleased because changes are easy to handle and the allocation process has become more accurate. In particular, the multiflight calculation has become very precise. Difficult situations, such as bad weather conditions, have proven easier to handle.

The system has been implemented within just six months. ”This has been a fast implementation and was made possible by the high level of motivation from both Brussels Airlines and INFORM. It is a pleasure to work with these teams,” says Carsten Söhrens, INFORM Project Manager.

Brussels Airlines uses GS Planning, GS Rostering and GS RealTime for passenger services, check-in, boarding staff and crew transport, as well as Staff Notification for automated communication, Web Terminal functionality and GS Business Intelligence System for the reporting process.

”GroundStar has uncovered multiple areas for improvement and successfully supports our most important processes from planning and rostering to the deployment of resources on the day of operation. This is why GroundStar is an important tool in our constant strive to deliver the best possible service to our passenger,” says Frank Amerijckx, Dispatch Officer for the Ground Operations.