Introducing GroundStar Academy: Enhancing INFORM’s Software with Effective Training

INFORM, a leading provider of Hybrid AI-based optimization software known for improving decision-making, processes efficiency, and resource management, has introduced GroundStar Academy. This customer centric e-learning platform offers structured training courses, comprehensive reference materials, tutorials, and more.

INFORM’s GroundStar suite of products are used by Airlines, Airports, and Ground Handlers world-wide to help operators achieve significant cost savings while improving operational performance. GroundStar Academy complements these industry-leading products by providing users with the flexibility to access training at their convenience in small, manageable segments, eliminating the need for time-consuming on-site sessions. Users can revisit training modules as needed to solidify their understanding, maximizing the value of INFORM’s GroundStar (GS) solutions.

According to INFORM’s Senior Vice President of Aviation, Uschi Schulte-Sasse, “In today’s competitive landscape, adaptable training solutions are essential. E-learning offers convenient access to essential product information, facilitating efficient onboarding new staff especially during periods of frequent staff turnover.”

GroundStar Academy enhances product workshops by incorporating additional interactive, digital materials, offering post-workshop support, and providing refresher training. GroundStar Academy contains a comprehensive curriculum which supports the entire key-user experience from broad overviews of specific modules and product basics to far more complex topics including base data modification, shift design, engagement standards, and task management. Upon completing this training, the user gains a fundamental understanding of the systems and can proficiently manage core functionalities. This foundational knowledge can then be further refined and expanded based on specific operational requirements during an onsite product workshop.

Schulte-Sasse adds, “We believe GroundStar Academy will significantly benefit our customers by enhancing training effectiveness and maximizing the value our customers gain by using GroundStar software.”

About INFORM

INFORM develops software to optimize business processes using artificial intelligence (AI) and advanced mathematics of operations research. Founded in 1969 and headquartered in Aachen, Germany, the company promotes sustainable value creation in various industries through optimized decision-making. Its solutions are tailored to specific industry requirements by more than 1,000 software engineers, data analysts and consultants and help over 1,000 current customers worldwide to operate more resiliently and sustainably with greater success. INFORM’s systems serve a range of industries including aviation, automotive, financial institutions, logistics, manufacturing, transportation, telecommunications, and wholesale. The company is committed to ethical AI practices, sustainable customer relations and is increasingly focusing on cloud-based solutions.www.inform-software.com 

About GroundStar

With GroundStar, INFORM offers the most comprehensive software suite for the optimization of aviation processes currently on the market. It fulfills all requirements of the companies involved in airline and airport operations and covers a wide range of solutions, such as Ground Handling, Aircraft Engineering, Airport Operations, and Hub and Turnaround Management. GroundStar helps customers to run their operations smoothly and cost-effectively while improving punctuality and passenger satisfaction at the same time. INFORM has been developing scientifically substantiated optimization algorithms for this purpose. As a global leader with over 200 installations in more than 170 airports worldwide INFORM has proven its effective and long-term capacity for innovation.

Press Contacts
Alexander Jatscha-Zelt
Tel.: +49 (0) 151-17159-505
Sabine Walter
Tel.: +49 (0) 2408-9456-1233
Corporate Communications
E-Mail: pressoffice@inform-software.com

About GroundStar
Aviation
Sandra Gaviria
Phone: +49 (0)2408 9456 3024
Mail: Sandra.Gaviria@inform-software.com