ARINC SelfServ™


As passenger demand for less queues, less interactions, and more self-service increases, airports and airlines must meet these expectations while simultaneously reducing expenditure.

Collins Aerospace’s ARINC SelfServ™ is a Common Use Self Service (CUSS) check-in solution that allows passengers to check themselves in at a kiosk in less than a minute. Just one component of Collins’ end-to-end passenger solutions, operational efficiency is also enhanced as one agent can supervise multiple kiosks.

SelfServ™ allows the check-in infrastructure and associated costs at an airport to be shared among airlines, maximizing the use of resources and terminal space. Agents can be redeployed to other tasks, and integrated payment capabilities mean that separate service desks for capturing ancillary fees are no longer required.

As check-in capacity is increased without the cost of terminal expansion, queues are reduced, and face-to-face interactions minimized.

With integrated biometrics the passenger experience is enhanced further, as is security. The airport journey becomes faster, safer, and easier.

  • Intuitive self-service reduces head count and operating costs
  • Meets IATA CUSS 1.3, 1.4, and 1.5 specifications for industry compliance
  • Integrated with 100+ airlines for common-use deployment
  • Biometric enablement for a faster, easier, low touch journey
  • Mobile control option for reduced interactions and subsequent health risks
  • Reporting tools for operational decision making
  • Payment capabilities for capturing ancillary revenues
  • Wi-Fi® and 3/4G compatibility options for remote deployment
  • Managed services & support for peace of mind and smooth operations