Denmark’s Copenhagen Airport has announced a series of cost-cutting measures, including the postponing of planned investments, in response to the COVID-19 pandemic. After reviewing all business areas, airport management has identified potential savings in the remainder of the year of Dkr250m-Dkr350m (US$37-US$51m) in current operating costs, including costs for marketing, consulting services and external contracts […]
Travel restrictions and a slump in demand as a result of the coronavirus pandemic have forced airlines to lay off staff and cut more flights. On Monday, British Airways owner IAG said it planned to cut capacity by at least 75% in April and May. IAG boss Willie Walsh, who was due to step down […]
The American Civil Liberties Union (ACLU) and the New York Civil Liberties Union have filed a lawsuit challenging the secrecy around US federal law enforcement’s use of facial-recognition surveillance technology. The lawsuit was filed against the Department of Homeland Security, US Customs and Border Protection, Immigration and Customs Enforcement (ICE), and the Transportation Security Administration […]
Changi Airport Group and professional services company Accenture have set up a digital factory – DIVA – to reinvent the Singapore airport’s passenger experience and transform its operations. DIVA, which stands for digital, innovation, ventures and analytics, is designed to help Changi Airport Group (CAG) develop, experiment and launch new digital products and services — […]
Airports Council International (ACI) Asia-Pacific has warned that the prolonged duration of the COVID-19 outbreak will significantly set back the region’s airports. According to ACI World estimates, Asia-Pacific is suffering the highest impact, with passenger traffic volumes down -24% for the first quarter of 2020, compared to forecasted traffic levels without COVID-19. Within the Asia-Pacific […]
Heathrow has announced that this year, tougher charges will be applied to all flights that arrive and depart within the Night Quota Period from 23:30 to 06:00. The charges will disincentivise activity between the identified hours. In a bid to crack down on the number of flights disrupting the communities closest to the airport, […]
Ikusi, an integration and engineering services company for digital business transformation, and ART, which specializes in advanced radar technologies, have reached a strategic agreement whereby Ikusi will integrate anti-drone systems using ART’s technology. The objective of both companies is to offer integrated security solutions for the protection of critical infrastructures against diverse threats, among which […]
Traveling through John Wayne Airport just became a lot less “ruff” and a lot more “PAWS-itive.” Thanks to the Orange County Board of Supervisors and Orange County Animal Allies (OC Animal Allies), your next trip to John Wayne Airport may include an encounter with a certified animal ambassador. “We all get stressed while traveling. That […]
The Kenya Airports Authority (KAA) has introduced a new parking management system at the Jomo Kenyatta International Airport (JKIA) in Nairobi. The system has been implemented and will be managed by Kenya Airports Parking Services (KAPS). It is hoped that it will help improve passenger experience at the airport. The new system comes ahead of […]
Birmingham Airport has invested over £100k in a bespoke customer feedback system available in 80 different locations across the airport site. The system, dubbed the ‘Voice of the Customer’, has been created for Birmingham Airport by Realtimeknowledge.com, a company which specialises in operational reporting, to improve and advance the airport’s customer feedback process. Through the […]
