Ink Innovation

Put your passengers first. Use our ecosystem of solutions to enhance passenger experience and improve airport capacity

Ink is transforming and connecting passenger journeys with a unique ecosystem of mobile, desktop, self-service hardware, and intuitive cloud systems tailor-made to optimise your operation.

Ink works with airlines, airports, and ground handlers to improve passenger journeys and operations. We solve problems others cannot solve in the required time with the required flexibility. Our unique ecosystem of mobile passenger handling systems, self-service hardware, biometrics, and digital identity forms part of a modern departure control platform.

Everyone has the technology to offer you. But we are WORKING WITH YOU:

Redefining processes to enhance efficiency

Upgrading airport operations for smoother workflows

Unlocking additional capacity within constrained terminal spaces

Reducing aircraft fuel consumption for cost savings and sustainability

Improving On-Time Performance (OTP) on the ramp for airline customers

Connecting airport touchpoints to create new revenue opportunities

We make adopting new technology effortless with a hassle-free integration process—typically completed within a minimum of three weeks.

You can rely on our infrastructure, which has 99.99% server uptime and 24/7 expert support. Ink powers operations in 590 airports, handling 58M+ passengers yearly worldwide.

Headquartered in Spain, we partner with industry leaders like JFK Terminal One, Copenhagen Airport, Jet2, TUIfly, Lift, BermudAir, Wingo, and Menzies Aviation.

Ink is ISO 27001 certified and an IATA Strategic Partner.

Products

Ink CUPPS (Common Use Passenger Processing System)

Ink CUPPS - common use that works for airports of any size Ink CUPPS is an IATA-certified common use passenger processing system that helps to scale to fit the needs of both small regional airports and …

Departure Control

Ink DCS - the Departure Control System that connects with passengers. Ink DCS is the most advanced cloud-hosted departure control platform capable of running across a range of devices. Ink Departure Control differs from other DCS …

Load Control

Ink Load Control is a part of the Ink ecosystem. It is the only DCS provider on the market which offers Centralised Load Control services. Ink Load Control supports passenger aircraft, preighters, freighters, narrow and wide …

Ink Touch - An advanced mobile passenger handling app.

Ink Touch secure modules replace desktop processing. No need for an instruction manual. Ink Touch integrates with any Departure Control System within four weeks of the start of technical development. Messages are fully developed for …

Ink DRS - Disaster Recovery System

Mitigate large-scale failures of your existing DCS by having Ink DRS on standby to minimise disruption. Publish Ink DRS to every counter that your system currently runs on Ink DRS sits passively in the background …

Self Service: QuickTag

Tagging for passengers who are already checked-in An advanced Self Service unit. The perfect solution for tagging-intensive operations that need the highest efficiency with fewer agents. Connects to any DCS Uses the same super-simple technical integration …

Ink Kiosk Check-in

Ink Kiosk Check-in is a software that turns the regular screen of your stand-alone unit into a self-service device to benefit your customers with the fast and intuitive check-in process. Every screen of Ink Kiosk Check-in …

Company News

Ink Innovation: JFK T1 builds resilience into operations

How JFK Terminal One maintain service throughout system failures and power outages When a three-day power outage shut down operations in 2022, JFK Terminal One needed a way to check in passengers without relying on counters, …

Nauru Airlines transforms digital strategy to strengthen its Australia-North Pacific Connector service

Nauru Airlines simplifies complex operations across multi-stop routes, cargo flights, and charter services with Ink Innovation’s cloud-based platform. Nauru Airlines, the national airline of the Republic of Nauru, has strengthened its load control operations through Ink …

Ink and Riyadh Air partner to define Delivery Management

New partnership rethinks the airline experience for digital-first travellers. Riyadh Air, the digitally native national carrier of Saudi Arabia, is joining forces with travel technology provider Ink Innovation to deliver a next-generation air travel experience—one designed …

Ink supports Mannheim City Air in bridging Europe's overlooked routes

Mannheim City Air partners with Ink to bridge Europe's overlooked routes Established in December 2024, Mannheim City Air commenced operations on 18 April 2025, aiming to provide efficient and comfortable air travel between key regional centres. …

Ink Innovation launches ZERO at PTE 2025—a new vision for passenger handling

Ink Innovation, a global provider of travel technology solutions, will unveil the full capabilities of ZERO, its visionary approach to passenger processing, at this year’s Passenger Terminal Expo 2025 in Madrid. ZERO reimagines airport operations by …

Ink Innovation and BAGTAG introduce digital bag tag integration for airlines’ check-in flows

Ink Innovation, the provider of advanced departure control and passenger handling solutions, and BAGTAG, the global leader in electronic bag tags (EBTs), have entered into a new partnership to make BAGTAG’s platform directly available to …

Marabu Airlines' Cloud Shopper: A smarter way to check-in

Creating revenue opportunities for Marabu Airlines with an AI-driven retailing online Check-in system designed by Ink Innovation. Marabu Airlines, an airline based in Estonia and operating out of Germany, has launched ‘Cloud Shopper’, an online check-in …

The evolution of Departure Control System for Offer Order

Ink Innovation and T2RL publish whitepaper on the future of delivery systems Travel Technology Research Ltd (T2RL) and Ink Innovation, a travel IT provider, announce the publication of their latest white paper, "Delivery in an Order …

Ink welcomes Oliver Wigdahl as its Chief Product Officer

Seasoned executive to drive strategic vision for Ink Innovation's product portfolio Oliver Wigdahl has joined the Ink Innovation team as Chief Product Officer. In his new role, Oliver will oversee the overall vision and strategic direction …

JFK Terminal One Group deploys Ink DRS to safeguard against disruptions

Ink Innovation announces further implementation of its disaster recovery system at JFK Terminal One JFK Terminal One Group Association (TOGA) and Ink Innovation, a travel technology provider, have announced the expansion of the Ink Disaster Recovery …

Ink Innovation to launch a joint venture with LPort in Saudi Arabia

Ink Innovation and Saudi-based LPort announced the launch of their joint venture, Ink Arabia, at the Passenger Terminal Expo 2024 in Frankfurt. Building on a partnership that began in 2018, the joint venture will deliver innovative …

AIS Airlines selects Ink Innovation to speed up check-in

AIS Airlines, a Dutch airline based at Lelystad Airport, has partnered with Ink Innovation, a travel technology provider, to introduce a unified web check-in service to passengers. Ink Web Check-in is a turnkey solution that is …

Contact

Ink Innovation
Calle Marques de Laplace 1
Elche, Alicante, 03203
Spain
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Innovation.Ink
  • +34 965 680 955

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