Tags: ACI

Airports Council International Asia-Pacific Appoints New President & 4 New Board Members

Airports Council International (ACI) Asia-Pacific have announced Mr. Emmanuel Menanteau as the new President for the association’s Regional Board, succeeding Mr. Seow Hiang Lee, commencing June 1, 2022 to end of 2024.  The appointment was approved at the 17th ACI Asia-Pacific Regional Assembly held last week. The Assembly was hosted by Changi Airport Group—operator of […]

Airports welcome updated health safety rules for air travel

Europe’s airports welcomed the publication yesterday by EASA (European Union Aviation Safety Agency) and ECDC (European Centre for Disease Prevention and Control) of their updated Aviation Health Safety Protocol1, which advises European States and industry on the progressive de-escalation of protective measures aimed at limiting the risk of COVID-19 infection during air travel. Reflecting the […]

ACI World and Amadeus open submissions to the second edition of the Technology Innovation Awards

Awards showcase industry-leading technology initiatives and leadership by airports Airports Council International (ACI) World and Amadeus have today opened submissions for the second edition of the Technology Innovation Awards, celebrating the important role of technology innovations in shaping the evolution of airports and passenger experience. ACI airport members are encouraged to submit their candidacy to […]

Europe’s airports post two year high in recovering air passenger traffic

European airport trade body, ACI EUROPE, today released its airport traffic report for March 2022 and full Quarter 1 2022. Note: Unless otherwise specified, all data reported below are against pre-pandemic (2019) corresponding reporting periods. The report confirms the recovery in passenger traffic, with March seeing the European airport network posting its best monthly performance […]

Top airports worldwide for customer experience inducted into ‘ACI Director General’s Roll of Excellence’

Inductees to be celebrated at upcoming ACI Customer Experience Global Summit Airports Council International (ACI) World has today announced the 2021 inductees into the ACI Director General’s Roll of Excellence, recognizing airports that have consistently delivered exceptional customer experience in the opinion of travellers.  The honour is conferred to airports that have won multiple awards over […]

Airports anticipate and respond to financial market, customer, and community needs

New guidance on ESG reporting launched to position airports for future growth Airports Council International (ACI) World has today released a first of its kind guidance, the Environmental, Social, and Governance (ESG) Management Best Practice, to help airports define and strengthen their ESG reporting framework to position themselves for future growth. As airports continue to […]

ACI Europe: Air traffic resumed upward trajectory in February; mixed outlook now lies ahead

European airport trade body, ACI EUROPE, today released its air traffic report for February 2022. The report shows that after 2 months during which the recovery stalled due to the COVID-19 Omicron wave, passenger traffic resumed an upward trajectory in February. Accordingly, compared to pre-pandemic (2019) levels, passenger volumes across the European airport network stood […]

More Than 200 Airports Engage in Climate Action with ACI Airport Carbon Accreditation

At the 2022 ACI EUROPE Regional Airports’ Conference and Exhibition taking place in Palermo, the European airport industry marked a key milestone of more than 200 airports engaged in climate action within Airport Carbon Accreditation. At the latest count, 204 European airports were engaged in climate action at one of the 6 available certification levels […]

New research by ACI World and InterVISTAS indicates critical need for modernization of airport charges policy frameworks

Airport charges must serve the best interests of the travelling public and local communities Airports Council International (ACI) World has today released new research – The State of Play: Competition, Regulation, and Airport Charges Research Report – demonstrating the critical need to modernize global policy frameworks on airport charges to serve the best interests of […]

Travellers have spoken: the world’s best airports for customer experience revealed

Awards recognize airports who continued their commitment to the customer during the ongoing pandemic Airports Council International (ACI) World has revealed the recipients of this year’s Airport Service Quality (ASQ) Awards which celebrate and showcase the world’s best airports as voiced by travellers on Thursday. The COVID-19 pandemic continued to have a major impact on […]