Tags: Airport News

Travellers have spoken: the world’s best airports for customer experience revealed

Awards recognize airports who continued their commitment to the customer during the ongoing pandemic Airports Council International (ACI) World has revealed the recipients of this year’s Airport Service Quality (ASQ) Awards which celebrate and showcase the world’s best airports as voiced by travellers on Thursday. The COVID-19 pandemic continued to have a major impact on […]

Hainan Airlines Signs New Ramp Handling Contract with WFS for Passenger Freighter Flights in Seattle

Hainan Airlines has added a new ramp handling contract to its longstanding cargo handling partnership with Worldwide Flight Services at Seattle-Tacoma International Airport. The Chinese airline, which has been a customer of WFS in Seattle for cargo handling since 2013, has now appointed WFS to also provide loading and unloading of it 3-5 weekly passenger […]

Strengthening airport commercial revenue as air travel sets to increase – new guidance series launched

Guidance on airport ground access services first in the series Airports Council International (ACI) World has launched a new series of guidance material dedicated to helping airports strengthen their non-aeronautical (commercial) revenue to improve the traveller experience and contribute to the recovery of the sector as travel begins to increase. The first set of available […]

Emirates opens dedicated check-in facility in Ajman

New facility will help save time and cut queues for customers from Ajman and the Northern Emirates Emirates is streamlining check-in formalities for its customers in Ajman and the Northern Emirates with the introduction of a new check-in facility in collaboration with the Ajman Transport Authority. The new facility, located in the Ajman Central Bus […]

Second Plaza Premium Lounge Opens at Budapest Liszt Ferenc International Airport

  Second Plaza Premium Lounge Opens at Budapest Liszt Ferenc International Airport  Plaza Premium Lounge has opened its second Plaza Premium Lounge in Budapest Liszt Ferenc International Airport (IATA Code: BUD) – Hungary’s largest International Airport. The opening marks the second lounge launch in a month; Plaza Premium Group debuted its first Lounge on 1st […]

Major airport upgrades to debut at three Delta hubs

This year, Delta will unveil several major airport infrastructure milestones as part of its $12 billion, decade-long effort to modernize the customer experience on the ground. Here’s a look at improvements coming to our Seattle, Los Angeles and New York-LGA hubs, just in time for the summer travel season. Delta’s been busy building the airports […]

The New Strategy of Riga Airport: Investments in Future Development and Regional Competitiveness

The medium-term Airport strategy until 2027 called “Runway 2027” provides for the development of the airport city concept “RIX Airport City”, which offers not only aviation services, but also creates business ecosystems, ensures excellent connections, and offers new opportunities both for the residents and development of new businesses. Airport future strategy provides that while developing […]

East Midlands Airport to hold first in-person jobs fair since start of pandemic

Hundreds of roles available from security to hospitality East Midlands Airport (EMA) will hold its first face-to-face jobs fair in two years on Saturday 26 February 10am – 2pm in its check-in hall. Last year’s event was cancelled due to the Covid pandemic and, instead, the airport has been running virtual events as part of […]

Korean Air to participate in hydrogen fuel infrastructure development at Incheon International Airport

In preparing for the future of carbon-neutral aviation, Korean Air has embarked on a project to pioneer the Korean hydrogen fuel infrastructure. On February 9th, Korean Air signed a Memorandum of Understanding (MOU) with Incheon International Airport Corporation (IIAC), Airbus, and Air Liquide to cooperate on supplying aviation hydrogen fuel and developing relevant infrastructure. The […]

New Pearl Lounge Opens at Kenneth Kaunda International Airport in Zambia

National Aviation Services (NAS) and NAC2000 Corporation launched their Pearl Lounge at Kenneth Kaunda International Airport (KKIA) in Lusaka, Zambia on Tuesday. The lounge located at the new terminal is part of Zambia Airports Corporation Limited’s (ZACL) efforts to upgrade international airports in the country. Last June, ZACL awarded a five-year tender to NAS and […]