Tags: Airport Service Quality

ACI World reveals key trends shaping air travel in 2026

Global Traveller Survey uncovers rising demand for more human, personalized, and engaging airport experiences Airports Council International (ACI) World reveals key trends shaping air travel in 2026 with the launch of its latest Airport Service Quality (ASQ) Global Traveller Survey. The data shows rising demand for human-centred, personalized, and memorable airport experiences. This means moving […]

VINCI Airports once again rewarded for its quality of service by the ACI

In Mexico, three airports are distinguished in the five categories of the ACI ASQ awards ; In Hungary, Budapest Airport is named the best airport in Europe for the second year in a row ; These distinctions demonstrate VINCI Airports’ commitment to offering the best passenger experience in a context of strong traffic recovery. Four […]

Passengers vote Heathrow Number 1 in Europe

The Airports Council International (Global) has announced the winners of the 2016 Airport Service Quality (ASQ) Awards, naming Heathrow as the Best Airport in Europe amongst airports with over 40 million passengers for 2016. The awards are particularly significant for Heathrow as they are voted by passengers themselves, reflecting the views of travellers from right […]