In Mexico, three airports are distinguished in the five categories of the ACI ASQ awards ; In Hungary, Budapest Airport is named the best airport in Europe for the second year in a row ; These distinctions demonstrate VINCI Airports’ commitment to offering the best passenger experience in a context of strong traffic recovery. Four […]
The ASQ Awards are based on the most comprehensive and trusted global measurement program for airport experience Today, Airports Council International (ACI) World, in partnership with travel technology company Amadeus, announces the winners of the highly anticipated 2024 ASQ Airport Experience Awards. These awards, celebrated as the benchmark for excellence in airport customer experience, are […]
ACI World Customer Experience Summit and Exhibition kicks off in Atlanta Airports Council International (ACI) World today opens the annual ACI World Customer Experience Summit and Exhibition in Atlanta, the global hub for air travel. This year’s event is hosted by Hartsfield-Jackson Atlanta International Airport (ATL), the world’s busiest airport with nearly 105 million passengers in […]
Partnership solidifies ACI World’s commitment to accuracy and reliability of customer experience data Airports Council International (ACI) World and Cirium, a global leader in aviation data analytics, begin a landmark collaboration to strengthen the Airport Service Quality (ASQ) program—the world’s leading airport customer experience measurement and benchmarking program. The ASQ program’s methodology is renowned for […]
London City Airport has been awarded the title of Best Airport in Europe for airports in the 2 to 5 million passengers per annum category in the prestigious Airport Council International’s Airport Service Quality (ASQ) awards. ASQ is the world’s leading benchmarking survey with over 380 airports participating across 90 countries. Over the course of […]
The Airports Council International (Global) has announced the winners of the 2016 Airport Service Quality (ASQ) Awards, naming Heathrow as the Best Airport in Europe amongst airports with over 40 million passengers for 2016. The awards are particularly significant for Heathrow as they are voted by passengers themselves, reflecting the views of travellers from right […]
