London Heathrow Airport has launched a high-speed wi-fi service in partnership with Boingo, providing passengers at all terminals with speeds of up to 100Mbps. Whether it’s booking last-minute travel insurance, pre-ordering groceries for the return home or streaming cartoons, passengers will have no time limit when browsing at the airport The new service uses Passpoint1 […]
Sydney Airport, Australia, has unveiled a new lifestyle precinct at its T2 Domestic terminal featuring new brands and food and drink concepts hand-picked to enhance the passenger experience. Beginning at the recently revamped casual dining precinct and extending to the Jetstar and Tigerair gates, the precinct features a range of premiere airport brands including JB […]
Why Passenger Experience Week is not to be missed by the travel industry Passenger Experience Week (PAX Week) opens its doors to the travel industry today (1-4 April 2019) with four high profile co-located events running over the next four days, making it the biggest gathering of aviation professionals of the year. Comprising Aircraft Interiors […]
For the third year running, London City Airport has been named the world’s best airport of its size in the Skytrax World Airport Awards 2019, and the 26th best overall airport on the planet, edging two spots up the rankings. The airport topped the Best Airports 2019 category for airports handling under 5 million passengers […]
In a bid to become greener, Birmingham Airport, UK, has commissioned the services of vehicle manufacturer Volvo and automation specialist ABB to introduce six fully-electric single-deck buses by November 2019. The Volvo 7900e buses will be used to transport passengers in and around the airport and will be charged on-the-go, using an innovative ‘OppCharge’ pantograph […]
Istanbul Sabiha Gökçen International Airport has contracted global IT provider SITA to deliver a technology revamp that will allow the airport to better manage every aspect of its vast operation. SITA will upgrade its existing Airport Management Solution (AMS) – a suite of integrated software applications designed to effectively manage airport operations from the terminal […]
Key strategic logistics service providers within the community at Dallas Fort Worth (DFW) International Airport have been awarded the Center of Excellence for Independent Validators (CEIV) certification from the International Airport Transport Association (IATA), the trade association for the world’s airlines. The distinction recognizes companies that successfully complete a rigorous process and meet global standards […]
Aircraft Interiors Expo (AIX), part of Passenger Experience Week, is returning to Hamburg from 2-4 April 2019 1,200+ airline buyers and more than 14,000 aviation decision makers will descend on Hamburg from 2-4 April 2019 for the 20th anniversary of the world’s premier event for those responsible for cabin interiors, inflight entertainment and passenger comfort […]
Four events in four days shine a light on the latest innovations and services transforming the passenger experience industry 1 – 4 April 2019, Hamburg Messe, Germany The global travel and tourism industry is one of the most dynamic economic powerhouses on the planet. It not only creates jobs, but connects businesses to markets, drives […]
London City Airport has been awarded the title of Best Airport in Europe for airports in the 2 to 5 million passengers per annum category in the prestigious Airport Council International’s Airport Service Quality (ASQ) awards. ASQ is the world’s leading benchmarking survey with over 380 airports participating across 90 countries. Over the course of […]
