TagsBirmingham Airport

Birmingham Airport Invests in Bespoke Customer Feedback System

Birmingham Airport has invested over £100k in a bespoke customer feedback system available in 80 different locations across the airport site. The system, dubbed the ‘Voice of the Customer’, has been created for Birmingham Airport by Realtimeknowledge.com, a company which specialises in operational reporting, to improve and advance the airport’s customer feedback process. Through the […]

Work Begins On Birmingham Airport’s £30m Departure Lounge Extension

The start of construction on Birmingham Airport’s £30m departure lounge extension was officially marked by Aviation Minister, Paul Maynard MP, on 23rd January. Joined by airport CEO, Nick Barton, and newly elected MP for Meriden, Saqib Bhatti, the Aviation Minister helped to break the ground where Birmingham Airport’s biggest terminal investment in ten years gets […]

Birmingham Airport Welcomes New Store Rituals

Luxurious lifestyle brand, Rituals, has opened a new premium boutique in Birmingham Airport’s north departure lounge. Rituals’ philosophy is to help you slow down, to find happiness in the smallest things and to turn everyday routines into more meaningful moments. With the introduction of this new store in such a busy terminal, the brand hopes […]

Birmingham Airport Announces Free Family Festival

Birmingham Airport is delighted to announce further celebrations to commemorate its 80th anniversary this year. On Sunday 1st September, the airport will hold ‘Birmingham Airport Fest’ – a one day free festival in Sheldon Country Park (B26 3TU). The family festival has something for all tastes, with a special performance from the Birmingham Royal Ballet, […]

Birmingham Airport reveals masterplan

On June 12, following a 12-week public consultation to gather feedback from community and regional stakeholders, Birmingham Airport published its final masterplan and surface access strategy. The masterplan outlines how the airport will develop its site to handle the increase in passenger numbers up to the year 2033. It includes an investment of £500m (US$632m) […]

Birmingham Airport Outlines its Sustainability Commitment

Last week Birmingham Airport actively participated in this year’s celebration of World Environment Day, giving the Airport the opportunity to again raise awareness and promote actions that everyone can carry out to protect the environment. Birmingham Airport organised an action-packed itinerary for World Environment Day, which was well received and attended by the Birmingham Airport […]

Birmingham Airport takes part in Airport Safety Week 

Today (13th May), marks the beginning of UK Airports Safety Week, a national event held in conjunction with the Airport Operators Association (AOA), and supported by the Civil Aviation Authority. To support the week of activities, Birmingham Airport has kicked off a range of activities and safety demonstrations to raise awareness of aviation safety and […]

Birmingham Airport partners with Volvo Bus to electrify shuttle fleet

In a bid to become greener, Birmingham Airport, UK, has commissioned the services of vehicle manufacturer Volvo and automation specialist ABB to introduce six fully-electric single-deck buses by November 2019. The Volvo 7900e buses will be used to transport passengers in and around the airport and will be charged on-the-go, using an innovative ‘OppCharge’ pantograph […]

Birmingham Airport Awarded Grant Funding of £1.4 Million Towards Electric Buses

Birmingham airport has been awarded £1.4m from the Ultra Low Emission Bus Scheme administered by the Department for Transport (DfT) and the Office for Low Emission Vehicles (OLEV). The funding awarded will support the electrification of the airport’s landside bus fleet with ultra-low emission buses operating as a passenger transport service on all of the […]

Exclusive Lounge ‘Clubrooms’ Opens at Birmingham Airport

Birmingham Airport has opened its fifth executive lounge for passengers to enjoy before their flight. Opening under the multi award-winning No1 Lounge’s brand, Clubrooms, a new and premium lounge experience is now available to passengers flying from Birmingham Airport. The launch of this new lounge will complement the existing No1 Lounge at the Airport, which […]