Travelex expands ATM click & collect across Heathrow, Manchester and Birmingham airports

2nd May 2023

Expansion of industry-leading FX ATM click & collect service follows successful pilot at Heathrow T5

Travelex, a market leading foreign exchange brand, has expanded its ATM click & collect service across Heathrow, Birmingham and Manchester airports following a successful pilot at Heathrow Terminal 5.

Following the success of the pilot, Travelex now offers the click & collect service at more than 50 key ATM locations across all Heathrow terminals, and has extended the service to Manchester and Birmingham airports in readiness for summer 2023.

The industry-leading ATM click & collect service enables customers to pre-order foreign cash online at Travelex’s best possible rate before collecting it contact free from an airport ATM. Customers place their order via the Travelex website and then securely collect their currency from an ATM, using their phone and credentials. Currently, customers can withdraw up to US$800 or €800 via ATM click & collect; there are no collection fees and orders can be collected from the ATMs at any time of day.

The expansion of click & collect follows a successful 12-month period for Travelex in the UK as aviation passenger numbers continue to rebound post-pandemic. Since March 2022 Travelex has secured a number of new contract wins and extensions across the UK, while more than 1,700 new positions have also been filled.

At Birmingham Airport Travelex has also launched a first-of-its-kind digital signage for three of its ATMs. The bright 2.5mm direct-view LED screen wraps around three sides, creating a seamless creative canvas to engage departing travellers. The content displayed is dynamically adjusted to match flights departing and will be further expanded to link to other relevant data such as weather and demographics,

Richard Wazacz, Travelex CEO, said: “ATM click & collect enables our customers to not only access their currency in a new, fast and convenient way, but to do so at the best rates possible too. The service is one of many new innovative propositions we are developing to simplify our customers’ access to international money, and we are delighted to be extending it following a successful trial at Heathrow Terminal 5.”