Monthly Archives: August 2017

London Southend voted best airport in London by Which?

UK-based consumer advice magazine Which? has rated London Southend Airport as the best in the capital with a customer satisfaction rating of 84%, 16% more than any other London airport. The passenger survey awarded London Southend a maximum five stars for staff friendliness, with an impressive four stars for baggage reclaim, seating, toilets and queues […]

Norwegian PM opens terminal at Bergen Airport

Norwegian airport operator Avinor has officially opened the new Nkr 3.7bn (US$468m) terminal at Bergen Airport, in Flesland, Norway. Opened on time and within budget, the terminal has the capacity to accommodate up to 10 million passengers annually. Speaking at the opening ceremony, Erna Solberg, Norway’s Prime Minister, said, “Flesland plays a vital role in […]

Terminal E Enhancements Upgrade the Customer Experience at Dallas Fort Worth International Airport

All gates are open for DFW’s second completed terminal under Terminal Renewal and Improvement Program Customers who visit Dallas Fort Worth International (DFW) Airport’s Terminal E will be welcomed with a refreshed travel experience now that all customer-facing upgrades and enhancements are complete. The grand opening of all gates at Terminal E marks the second […]

Royal Schiphol Group has announced that all Dutch airports to be completely powered by wind farms by 2020

Dutch airport operator Royal Schiphol Group has announced that all of its airports will run on sustainable power generated in the Netherlands from the start of next year. A large portion of this energy will be generated by a newly built wind farm in Vianen, which is set for completion in January 2018. This will […]

Summer Numbers Continue to Rise at Manchester Airport

Numbers continue to increase at the UK’s third biggest airport, as more than 3 million people passed through Manchester Airport in July. It sees the airport’s annual rolling total reach 27.2 million people, a year-on-year increase of 12%. The rise in numbers coincides with the busiest day in the airport’s 79-year history. As well as […]

Biofuel now available at Bergen Airport

Together with the opening of the new terminal at Flesland, sustainable biofuel has become available to airlines at Bergen Airport. “Those involved in Norwegian aviation are sharing the responsibility to reduce greenhouse gas emissions. Biofuel, together with new more energy-efficient aircraft, is helping to reduce greenhouse gas emissions in the aviation industry. Biofuel can be […]

Finavia trialling virtual interpreting service for Chinese and Russian passengers

Airport operator Finavia is piloting a virtual interpreting service for the Chinese and Russian languages at its Helsinki and Rovaniemi airports in Finland. The digital interpreters help passengers and service providers at airports to circumnavigate the language barrier. Tulka, a Finnish mobile interpreting service, and Finavia, the operator of 21 Finnish airports, have launched a […]

London City Airport praised by CAA for its improved disabled passenger assistance

The UK Civil Aviation Authority (CAA) has improved its rating of London City Airport’s quality of assistance for disabled passengers, recognising its provision of help as “good” in the Airport Accessibility Report 2016/17, published today. It follows several measures introduced by London City in the last twelve months, including an Open Day with the National […]

HOK provides update on LaGuardia Airport’s Terminal B

With the groundbreaking of the new Terminal C facility for Delta Air Lines and ongoing work on Central Terminal B, Governor Cuomo’s vision for a single, unified LaGuardia Airport is becoming a reality. HOK’s master plan team, including WSP, is supporting the governor’s vision with advisory, implementation and master design criteria services to ensure visual […]