Monthly Archives: December 2018

London Stansted Airport staff make a song and dance about Christmas travel tips

Airport staff record their own take on The Twelve Days of Christmas Video shares top travel tips to make flying over the busy Christmas period go smoothly Teams from across the airport took part Tuneful teams from across London Stansted Airport have come together to share some top travel tips for passengers flying over the […]

Passenger Experience Week announces partnership with Orbis

Leading event for the passenger experience industry announces support for global charity that operates the world’s only flying eye hospital on board an MD-10 aircraft The organisers of Passenger Experience Week – bringing together four leading events at the Hamburg Messe from 1-4 April 2019 – have announced that they will once again partner with […]

San Diego Airport Innovation Lab begins recruiting second group of innovators

The Airport Innovation Lab at San Diego International Airport (SAN) is welcoming applicants for its second group of innovators to go through a 16-week accelerator program, with the potential to win a contract from the San Diego County Regional Airport Authority, the airport’s owner and operator. All members of the first group recently completed the […]

The Great British Take Off at Heathrow

Today at Heathrow, Great British Bake Off 2016 winner, Candice Brown and food artist Michele Wibowo unveiled a 50kg gingerbread model of the airport, created to surprise travelling passengers this Christmas. The hand-made creation required ten people to install, took more than 200 hours to make, features over 1,000 gingerbread pieces and measures 40m2. Using […]

Lufthansa expands lounge offering at Frankfurt Airport

The new Panorama Lounge operated by Lufthansa opened on the 11th December and Terminal 1 lounge capacity has now increased by 40 percent. Passengers with lounge access can now look forward to having an even more relaxed lounge stay before their departure in the Terminal 1A Schengen area at Frankfurt Airport. On 11th December, Lufthansa […]

KLM opens first part of new Crown Lounge at Schiphol Airport

KLM Royal Dutch Airlines yesterday opened the first part of the new KLM non-Schengen Crown Lounge at Schiphol for its customers. The lounge now boasts a completely new setup and ambience. The primary point of departure here is the ultimate customer experience. The lounge features the latest technologies and innovations, along with top-notch service and […]

SWISS lounges in Geneva reopen with new design

After just over a month of refurbishments, the SWISS Business and Senator Lounges in Geneva have reopened. Drawing from the Zurich lounge concept, the interior design and décor have been reworked to further enhance the SWISS customers’ travel experience at Geneva Airport, by offering even greater comfort and an even more welcoming environment. The new-look […]

USD 1.8 trillion global investment needed for aviation infrastructure modernization by 2030

The required modernization of aviation infrastructure expansion, development, and modernization to cater to anticipated increase in passenger and freight air traffic demand will reach USD 1.8 trillion by 2030. This outlook, along with the challenges and investment landscape in aviation will be the core objective of the Global Investment in Aviation Summit 2019 which is […]

LAX celebrates opening of Terminal 1

Los Angeles World Airports (LAWA) and Southwest Airlines have unveiled the new Terminal 1 at Los Angeles International Airport (LAX) following a US$516.7m (£406.1m) curb-to-gate redevelopment project that showcases a new check-in area, enhanced security checkpoint, new area for baggage claim, and exciting new dining and retail destinations. Completion of the Terminal 1 redevelopment comes […]

The CENTURION® Lounge’s first European location to be opened by American Express at Heathrow

American Express today announced plans to open a new location within its signature airport lounge network, The Centurion Lounge, at Heathrow. This will be American Express’ first Centurion Lounge in Europe, and second outside of the US.  Opening in 2019, the new Centurion Lounge at Heathrow will be located post-security in Terminal 3 and offer an […]