SITA, working hand in hand with easyJet, has reimagined how airports can serve passengers with the launch of the SITA Agent App, a mobile tool that frees ground crew from fixed desks and allows them to assist passengers anywhere in the terminal. The collaboration began with a simple challenge: to create more flexibility that reduces […]
Controlling costs is key in any industry. But while the direct price of operating aircraft, with multiple partners, represents more than half of airline expenditure, many accounting systems are still hamstrung by inefficient manual components. Manual processes that are open to error, and worse, intentional third-party fraud. To address this issue, SITA has launched AeroCost […]
With air travel in Asia continuing to surge, airports face the challenge of delivering smoother journeys for passengers while managing growing pressure on their operations. Kaohsiung International Airport (KHH), Taiwan’s second-largest international gateway, is tackling that challenge head-on with a new seven-year agreement with SITA. The partnership will see the deployment of next-generation passenger processing systems […]
With passenger traffic expected to reach 20 million by 2030, Geneva Airport is stepping up its digital transformation to make journeys smoother and operations smarter. The airport is introducing a modern Airport Operations System (AOS), developed by SITA and designed to meet rising demand while improving efficiency across its operations. The transformation positions Geneva […]
PASSENGERS ARE ALREADY DIGITAL. WHY ISN’T TRAVEL? Passengers are losing patience with time-consuming airport processes. The Travelers’ Voice, SITA’s latest IT Insights Report, highlights how slow border checks, manual procedures, and paper-based systems no longer meet modern traveler expectations. Passengers are living digital-first lives. They manage their finances, health, and mobility from their phones. But […]
SITA’s Self-service kiosks, biometric face pods, dynamic signage and wait-time displays deliver smoother journeys With demand for air travel rising, airports across the U.S. face the challenge of handling more passengers while keeping journeys stress-free. San Diego International Airport’s (SAN) brand-new Terminal 1 is tackling this head-on with a streamlined curb-to-gate experience powered by a […]
Airline group adopts SITA OptiFlight® and eWAS to cut fuel burn, reduce emissions, and unlock smarter, data-driven flying With rising fuel costs and mounting pressure to reduce carbon emissions, airlines worldwide are looking for new ways to operate more efficiently. Air India Group is meeting the challenge head-on by deploying SITA OptiFlight®’s advanced climb optimization […]
The company reveals 8.3% revenue growth for 2024 at its Annual General Assembly and emphasizes powering customers through digital transformation to meet rising demands for scale, efficiency, and sustainability With global IT spend in air transport soaring to an estimated $37 billion in 2024, the race is on to modernize fast. As infrastructure strains […]
With passenger numbers rising and border efficiency high on government agendas worldwide, Alves will lead SITA’s Borders business into its next chapter of growth and innovation SITA has announced the appointment of Pedro Alves as Senior Vice President of its Borders business, tasked with leading the next phase of innovation in digital border management. It […]
SITA to deliver smart self-service and biometric tech to speed up passenger processing, minimize queues, and support smooth airline operations Passengers departing from Taipei Songshan Airport (TSA) will soon benefit from a lightning-fast, fully streamlined check-in experience thanks to SITA technology. The airport has selected SITA to lead its next-generation shared check-in counter project, deploying […]
