Star Alliance, NEC and SITA Sign Teaming Agreement Paving the Way to Expand Touchless Journeys Across Member Airlines

Frequent flyer program customers of Star Alliance member airlines will soon be able to use their biometric identity across any participating airline at any participating airport following a new agreement between the world’s largest airline alliance, NEC Corporation and SITA.  The agreement announced today is aimed at accelerating the availability of biometric self-service touchpoints across […]

SITA slashes passenger processing time at Istanbul Airport with smart low touch solution

SITA, the technology provider for the air transport industry, today announced the results of its biometric-enabled Proof of Concept (PoC) designed to support a low-touch passenger experience and optimize passenger processing at Istanbul Airport (iGA). The six-month trial showed a 30% reduction in boarding times and increased satisfaction of participating passengers and airlines, as well […]

SITA Airport Management and Information Display System installed at Lithuanian Airports

This week, the Lithuanian Airports’ operator has completed the installation of a new airport management system designed to enhance the passenger experience, increase operational efficiency, and modernize airport operations management. The system’s most visible element comes in the form of hundreds of flight information displays located at the airports. Whether passengers are looking for their […]

SITA to Recruit 55 Software Engineers in Ireland as it Ramps Up Development of its Airport Portfolio

SITA, the leading IT provider to the air transport industry, are significantly expanding their Agile DevOps teams by over 55 people in Letterkenny, Ireland to develop the next generation of its highly successful SITA AT AIRPORTS portfolio. These new roles include software engineers, test engineers, UX designers, scrum masters and product owners. As the air […]

Low-cost contactless kiosks rolled out at Mumbai

Mumbai’s Chhatrapati Shivaji Maharaj International Airport says it has introduced nearly 50 of SITA’s mobile-enabled kiosks, becoming one of the first airports in India to deliver a completely contactless way for passengers to check-in for their flight. The technology allows passengers to use their mobile device to interact with kiosks, which it is claimed significantly […]

Chinese airports prioritize cybersecurity for technology investment

Airports and airlines in China are increasingly investing in technology to equip new airports and terminals and manage rising passenger numbers, with cybersecurity proving to be top of the agenda for both. The SITA 2018 Air Transport IT Insights for China show that as airline passenger numbers in China rose nearly 13% to more than […]

Airports lose less bags ahead of new regulations

The number of bags mishandled by airports has dropped 12.5% compared with last year, according to SITA’s Baggage Report 2017. According to the annual report, 21.6 million bags were mishandled in 2016, while airlines carried 3.77 billion passengers, meaning 5.73 bags per thousand passengers were mishandled, the lowest rate ever recorded. In 2015 22.3 million […]