Tags: SITA

Tech drove down mishandled bag rates by 23% in 2025, but mishandling still costs the industry $6.3 billion a year

The SITA 2026 Baggage IT Insights report shows mishandling has fallen below pre-pandemic levels for the first time, even as passenger volumes hit record highs. At a glance Passengers up. 5 billion globally in 2025, from 4.8 billion in 2024. Mishandling down. Rate fell 23% to 4.9 per 1,000 passengers; total volumes fell 19% to […]

The operational impact of proposed EU cabin baggage rules

With the proposed EU cabin baggage rules continuing to generate debate, Sergio Colella, President, Europe at SITA, has responded to what the changes could mean for airline and airport operations. “A simpler ticket should mean a simpler journey. The new EU rules to include a standard cabin bag in advertised airfares from 2027 are, understandably, […]

Frank Jaffé to lead the team that keeps the aviation industry running

SITA appoints Frank Jaffé Senior Vice President of SITA Global Services, the team behind always-on operations for airlines and airports worldwide.  GENEVA – 16 June 2026 –Frank Jaffé has been appointed Senior Vice President, SITA Global Services (SGS), effective 1 June 2026. SGS provides operational and support services that keep SITA’s technology running for more […]

New acquisition brings proven AI disruption recovery to airlines worldwide, reducing disruption costs by up to 30%

SITA acquires Big Blue Analytics, developer of OCC Assistant Manager (OCCam), an AI-enabled disruption optimization platform proven in airline operations. Airlines globally can now adopt the solution at scale, supported by SITA’s worldwide footprint.  Airlines around the world will now have access to the most advanced and proven AI-enabled disruption management platform in airline operations. […]

ITA Airways to Save Fuel and Reduce Emissions in 2026 Thanks to AI-Powered Tool

SITA OptiFlight® uses aircraft-specific and real-time weather data to improve climb performance and deliver measurable emission reductions AI-based climb profile optimization will help ITA Airways, Italy’s national carrier, to reduce fuel consumption. The airline has already achieved substantial reductions and is on track to deliver more than 7,100 tons of fuel savings and over 22,100 […]

Airports and airlines no longer have to run their own connectivity networks

SITA Campus Network powered by HPE Aruba Networking keeps operations at airports and transport hubs connected and running smoothly, without the cost and effort of managing networks in-house Airports and airlines can now run critical operations on networks that are set up and run for them, removing the complexity and cost of managing connectivity themselves. SITA […]

Phu Quoc set to become a major Asia Pacific aviation hub with scalable, fully automated passenger processing

Sun Group to bring SITA’s passenger processing technology to 24 million passengers annually ahead of APEC 2027, with a blueprint for Vietnam’s wider airport transformation. Phu Quoc International Airport is set to become a next-generation, fully self-service aviation hub ahead of the Asia-Pacific Economic Cooperation (APEC) 2027 Forum. Sun Group, one of Vietnam’s largest private […]

SITA research finds aviation’s record technology investment hinges on one thing: data coordination

SITA’s 2025 Air Transport IT Insights report finds that, while the air transport industry invested a record $50.8 billion in technology in 2025, a common obstacle keeps emerging: where data does not flow freely between systems and partners, that investment cannot fully deliver what it was designed to unlock. The cost of this data coordination […]

Innovation Beyond the Skies: First Truly Interoperable Digital Identity Solution for Seafarers

The pilot forms part of the wider SmartSea strategy, bringing aviation-grade digital identity to maritime operations through a collaboration between SITA, Columbia Shipmanagement, and IDsure.  For decades, the maritime industry has relied on paper documents and manual checks to verify crew identities and certificates. This slows down operations and adds cost and risk for an […]

Airlines and airports gain early warning of baggage disruptions with a new predictive baggage analytics solution

SITA Bag Radar transforms operational baggage data into predictive insights to help reduce mishandling and improve baggage operations  GENEVA – 18 March 2026 – Airlines, airports, and ground handlers can now identify baggage disruptions, such as missed connections, mishandled bags, or operational bottlenecks, earlier using predictive insights. SITA has launched SITA Bag Radar, a cloud-based […]