Tags: ACI Airport Customer Experience Accreditation

ACI World celebrates its 100th airport accredited in customer experience with Mae Fah Luang Chiang Rai International Airport in Thailand

22nd April 2024

Significant milestone highlights airports’ global commitment to the passenger experience ACI World celebrated its 100th airport accredited in the ACI World Customer Experience Accreditation Program, with Mae Fah Luang Chiang Rai International Airport (CEI), in Thailand. This achievement highlights airports’ steadfast commitment to enhancing the passenger experience. The ACI World Customer Experience Accreditation Program, delivered […]

Level 1 Accreditation for the Seychelles International Airport

15th September 2023

The ACI Airport Customer Experience Accreditation is the first and only program in the airport industry which guides the airport ecosystem in becoming customer-centric and ultimately improving overall airport experience. The objective of the Accreditation is to help airports improve their practices, promote a direct positive impact on customer satisfaction and to assist airports to […]