Phoenix Sky Harbor International Airport has held a ribbon-cutting ceremony to mark the completion of the second part of its Terminal 3 Modernization Program – a brand new concourse and remodeled post-security lobby area. The new South Concourse and lobby feature 15 airline gates and all-new shops, restaurants and passenger amenities, as well as views […]
America’s Friendliest Airport®’s mission is to provide world-class customer service to every customer every day, and to achieve this mission, Phoenix Sky Harbor International Airport has embarked on several capital improvement projects, including the modernization of the John S. McCain III Terminal 3. On January 7, Phoenix Mayor Thelda Williams, Cindy McCain, members of the […]
OmniServ, the UK’s leading airline and airport assistance services provider, and Heathrow are introducing new multi-passenger electric vehicles – the Multimobby – which can carry up to seven people plus an operator through the airport’s terminal buildings quickly, efficiently and safely in a move that will significantly enhance the assistance services provided to passengers with […]
Airport staff record their own take on The Twelve Days of Christmas Video shares top travel tips to make flying over the busy Christmas period go smoothly Teams from across the airport took part Tuneful teams from across London Stansted Airport have come together to share some top travel tips for passengers flying over the […]
The Airport Innovation Lab at San Diego International Airport (SAN) is welcoming applicants for its second group of innovators to go through a 16-week accelerator program, with the potential to win a contract from the San Diego County Regional Airport Authority, the airport’s owner and operator. All members of the first group recently completed the […]
Today at Heathrow, Great British Bake Off 2016 winner, Candice Brown and food artist Michele Wibowo unveiled a 50kg gingerbread model of the airport, created to surprise travelling passengers this Christmas. The hand-made creation required ten people to install, took more than 200 hours to make, features over 1,000 gingerbread pieces and measures 40m2. Using […]
The new Panorama Lounge operated by Lufthansa opened on the 11th December and Terminal 1 lounge capacity has now increased by 40 percent. Passengers with lounge access can now look forward to having an even more relaxed lounge stay before their departure in the Terminal 1A Schengen area at Frankfurt Airport. On 11th December, Lufthansa […]
KLM Royal Dutch Airlines yesterday opened the first part of the new KLM non-Schengen Crown Lounge at Schiphol for its customers. The lounge now boasts a completely new setup and ambience. The primary point of departure here is the ultimate customer experience. The lounge features the latest technologies and innovations, along with top-notch service and […]
After just over a month of refurbishments, the SWISS Business and Senator Lounges in Geneva have reopened. Drawing from the Zurich lounge concept, the interior design and décor have been reworked to further enhance the SWISS customers’ travel experience at Geneva Airport, by offering even greater comfort and an even more welcoming environment. The new-look […]
Birmingham Airport has opened its fifth executive lounge for passengers to enjoy before their flight. Opening under the multi award-winning No1 Lounge’s brand, Clubrooms, a new and premium lounge experience is now available to passengers flying from Birmingham Airport. The launch of this new lounge will complement the existing No1 Lounge at the Airport, which […]
