ACI World yesterday announced the appointment of Justin Erbacci as its new Director General and CEO, slated to join the organization in September 2024. Erbacci brings a wealth of experience to ACI World, having previously served as the Chief Executive Officer of NEOM Airports and of Los Angeles World Airports (LAWA). At LAWA, before assuming […]
Airports Council International (ACI) World has today unveiled the highly anticipated preliminary top 10 busiest airports worldwide for 2023, showcasing significant shifts driven by the resurgence of international air travel. The global total passenger forecast for 2023 stands close to 8.5 billion, reflecting a remarkable recovery of 93.8% from pre-pandemic levels. Notably, international traffic recovery […]
Awards based on most reliable global measurement and benchmarking program for airport customer experience Airports Council International (ACI) World in partnership with leading travel technology company Amadeus, today announce the best airports for customer experience worldwide—as chosen by passengers—through the renowned Airport Service Quality (ASQ) Awards. The ASQ program stands out as the preeminent airport […]
The ACI Asia-Pacific & Middle East/ACI World Annual General Assembly, Conference and Exhibition (WAGA 2024), scheduled to take place in Riyadh on 21-23 May 2024, has an impressive line-up of speakers. As part of the initial speaker announcement, we have assembled some of the most influential figures from the aviation industry. Dr. Kerati Kijmanawat, President […]
ACI World releases its flagship World Airport Traffic Forecasts 2023–2052 Airports Council International (ACI) World today releases the annual World Airport Traffic Forecasts (WATF) 2023¬–2052 dataset, showing the Top 20 markets for air travel demand among other key air traffic findings. The latest WATF extends its horizon by an impressive 10 years, offering a comprehensive […]
2.3 billion passengers welcomed by Europe’s airports in 2023 Passenger traffic surging by +19% over 2022, thus standing just –5.4% below pre-pandemic (2019) volumes A market characterised by significant performance gaps – while many airports achieved absolute passenger traffic records, a large majority still lagged behind their pre-pandemic volumes. TOP 5 European airports in 2023: […]
ACI EUROPE, the trade association representing Europe’s airports, today launched the first ever guidance globally for airports assisting passengers with non-visible disabilities. The latest data from Eurostat estimates that 1 in 4 adults in the EU is living with some form of disability, and approximately 80% of these conditions are non-visible1. Passengers with non-visible or […]
Airports Council International (ACI) World, ACI Asia-Pacific & Middle East (ACI APAC & MID), and the China Civil Airports Association (CCAA) sign a Memorandum of Understanding (MoU) to strengthen the cooperation of Chinese airports. ACI World’s Director General, Luis Felipe de Oliveira, has wrapped up a five-day tour around China from 9–15 January, which included […]
Airports Council International (ACI) World welcomes its first woman Chair, Ms. Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), bringing her vast industry knowledge to lead the trade association of the world’s airports. Ms. McGraw will chair the ACI World Governing Board (WGB) that consists of 28 leading airport CEOs nominated by the regional […]
Partnership solidifies ACI World’s commitment to accuracy and reliability of customer experience data Airports Council International (ACI) World and Cirium, a global leader in aviation data analytics, begin a landmark collaboration to strengthen the Airport Service Quality (ASQ) program—the world’s leading airport customer experience measurement and benchmarking program. The ASQ program’s methodology is renowned for […]
