Simpleway

Simpleway runs an airport’s passenger information from one platform, Airport CX. Digital signage and flight information displays (FIDS), voice announcements (PA, public address), and live flight data through a built-in AODB (airport operational database) all work together, backed by Simpleway’s own airport hardware. For more than 20 years we have done this for over 40 airports worldwide, reaching more than 200 million passengers a year with 99.9% uptime.

The value shows up the first time your team uses it, because everything draws on one source of truth:

• One action, every channel. Make one update and it reaches every screen and speaker at once, with the right staff notified automatically. Nothing is entered twice.
• Flight data built in. The AODB is included, so you need no separate flight data vendor, and live data feeds your displays and announcements directly, with full manual control when you need it.
• Voice announcements in 80+ languages. Text-to-speech generates natural-sounding multilingual announcements through Azure AI Speech, and speech-to-text puts spoken messages on screen through visual paging, with sign language support, meeting ADA, ATPDR, and other accessibility requirements.
• Interfaces for every team. Gate agents, baggage handlers, and operations managers each work from a view built for their job, which means less training and fewer mistakes.
• Automation that runs itself. Set the rules once. When a flight is delayed, the system updates the displays, triggers the announcement, and notifies staff on its own.

Airport CX also fits the airport you already run. It is hardware neutral, so it connects the displays, audio, and PA systems you have today rather than forcing you to replace them. It integrates with the major PA brands, including Q-SYS, Bosch, BiAmp, Honeywell, and Ateïs, and you can run it in the cloud, on-premise, or as a hybrid, wherever your data needs to live. In addition, Simpleway built the nnounce line of microphone stations, amplifiers, and integration devices alongside the software that drives it, so the two fit without the usual integration work, while still connecting to third-party systems over open standards like AES67 and OCA.

Airports and transit hubs worldwide run on Simpleway, from major hubs like Dubai, Vancouver, and Auckland to Prague, Calgary, Houston, and more. Whatever the size of your operation, one platform keeps your passengers informed and your airport running as one.

If any of this sounds useful for your airport, we would be glad to talk it through. Every operation is different, so tell us about yours at customer@simpleway.global and we will give you a straight answer on how Airport CX would fit. You can see more on our website.