Qantas and Emirates today announced a new global aviation partnership that will give their customers a seamless Australian and international network, exclusive frequent flyer benefits and world-class travel experiences.1
Under the agreement signed this morning by Emirates President Tim Clark and Qantas Group CEO Alan
Joyce, Qantas will move its hub for European flights to Dubai and enter an extensive commercial relationship
The 10-year partnership will go beyond codesharing and includes integrated network collaboration with
coordinated pricing, sales and scheduling as well as a benefit-sharing model. Neither airline will take equity in the other.
Qantas will launch daily A380 services from both Sydney and Melbourne to London via Dubai, meaning that
together Emirates and Qantas will offer 98 weekly services between Australia and Dubai. Qantas will be the
only other airline operating to Terminal 3 and the new purpose-built A380 concourse at Dubai International Airport.
The partnership will give Qantas customers one-stop access to more than 70 Emirates destinations in Europe,
the Middle East and Africa. For Emirates customers it will open up Qantas’ Australian domestic network of
more than 50 destinations and 5,000 flights per week. The carriers will also coordinate on their services
between Australia and New Zealand and services between Australia and South East Asia.
The Emirates and Qantas frequent flyer programs will be aligned, giving customers expanded opportunities to
earn and redeem points. Emirates and Qantas will provide reciprocal access to tier status benefits including end-to-end customer recognition, lounge access, priority check-in and boarding and other exclusive services.
Qantas Group CEO Alan Joyce said the partnership would deliver unprecedented benefits to Qantas
customers and mark a decisive step forward in the Group’s strategy.
“Emirates is the ideal partner for Qantas,” Mr Joyce said. “It has a wonderful brand, a modern fleet, an uncompromising approach to quality and it flies to the A-list of international destinations.
“This is the most significant partnership the Qantas Group has ever formed with another airline, moving past the traditional alliance model to a new level. It will deliver benefits to all parts of the Group.
“As the world’s largest international airline, with a network that perfectly complements our own, Emirates will help us give our customers across Australia a dramatically expanded range of travel options.
“Together with Emirates, Qantas will provide a unique ‘one stop’ hub service, as well as deeply integrated
frequent flyer and customer benefits.
“The partnership delivers on all four pillars of the Qantas Group’s international strategy: it will see us fly to the
global gateway city of Dubai, provide some of the world’s best travel experiences through both Qantas and
Emirates, improve our network in Asia, and, crucially, help build a strong Qantas International business for the
“There will be considerable benefits for the broader economy as we collaborate with industry to drive more
inbound trade and tourism.
All stated characteristics of the partnership are subject to regulatory approval.
“I very much look forward to working with Tim and everyone at Emirates as we develop this exciting,
“The time was right to develop a long-term partnership with Qantas, the iconic Australian airline,” said Tim Clark, President of Emirates.
“Since our first flights began in 1996, Australia has long been a popular destination for Emirates leisure and
business travellers, making it one of the top three destinations in our network.
“By establishing this partnership we are providing our passengers with additional connectivity in Australia and
the region, the ability to utilise reciprocal frequent flyer benefits and access to premium lounges and travel
The airlines will submit an application for interim authorisation to the Australian Competition and Consumer Commission (ACCC) in order to begin commercial planning. Subject to regulatory approval, it is anticipated that the partnership will commence in April 2013.
Broader Qantas network changes
Qantas will restructure its Asian network to strengthen its focus on services to and within the region.
“We currently have an Asian flying schedule based on travelling via Asia to Europe,” Mr Joyce said. “But our Australian business customers want better access to Asia, and we have been looking to address this for some
“With European services transiting through Dubai, Qantas’ Asian services will no longer be a subsidiary of the ‘Kangaroo Route’. Instead they will be dedicated to connecting Australians with our region, and Asian visitors to Australia.
“We will increase dedicated capacity to Singapore and re-time flights to Singapore and Hong Kong to enable
more ‘same day’ connections across Asia. We believe this will significantly improve the economics of our Asian operations.”
Qantas will also withdraw from the Singapore-Frankfurt route. While this service has been underperforming for some time, and withdrawal was inevitable, the partnership with Emirates will enable it to take place with minimal impact on Qantas customers.