Airport News

21st January 2014

Airport News
Three of the world's biggest airport operators have renewed their co-operation agreement by signing a new strategic partnership.

The big three – Aéroports de Paris (ADO), the Schiphol Group and Incheon International Airport Corporation – originally signed an agreement in July 2011 to improve the quality of services offered to customers (passengers, airlines, cargo operators). 

It laid the groundwork for best practices exchanges in the areas of aeronautics, airport shops, cargo, and human resources.
 
Discussions also focused on the Airport City concept and international development.

Now the three partners, satisfied with the outcome of this partnership, decided to extend it and expand into new areas including innovation and customer satisfaction.

Multiple meetings were arranged in Paris, Amsterdam, and Seoul over the last three years, allowing the teams involved to exchange ideas about the challenges and difficulties they face, as well as their best practices.

The new agreement was signed for the next four years at ADP's head office by the chairmen of the three groups: Augustin de Romanet, Jos Nijhuis and Jung Chang-Soo.