Airports called to submit their candidacy for ACI World-Amadeus Technology Innovation Awards

14th February 2023

Awards celebrate best technology initiatives and leadership by airports worldwide

Airports Council International (ACI) World and Amadeus have today opened submissions for the third edition of the Technology Innovation Awards, putting a spotlight on industry-leading technology initiatives and leadership by airports around the world.

Airport members of ACI are invited to submit their candidacy to the ACI World-Amadeus Technology Innovation Awards in one of three categories:

  • Best innovation(s) in airport passenger related processes
  • Best innovation(s) in airport operations and installations management
  • Best airport innovation leader (individual)

The Technology Innovation Awards highlight cutting edge initiatives and leadership by airports that improve the operation or increase efficiency, in a rapidly changing environment.

A committee of industry experts will assess submissions and seek best projects or organizational leadership that enhance the passenger journey, drive operational efficiency, or improve processes for employees, travellers, and other stakeholders.

“The customer needs to be at the focus of all that we do—and this is the way forward,” ACI World Director General Luis Felipe de Oliveira said. “Whether improving the operation or automating a process, it comes down to how it will benefit the traveller.

“I encourage airports worldwide to apply. We are thrilled to once again partner with Amadeus, a leading travel technology company, to recognize pioneering work around the world, driven by creative and passionate people in the airport community. It is important to uplift this to help move the whole industry forward. Teamwork as one aviation ecosystem will be essential to building a sustainable, resilient, and customer-focused industry—to best serve travellers and communities.”

Elena Avila, EVP Airport IT and Airline Operations at Amadeus, said: “Airports across the world are applying new technology to deliver better passenger experiences and improved operational performance, often in challenging circumstances with many players involved. We’re seeing a quiet revolution take shape across the industry as more airports choose cloud-based systems that are more flexible and better connected. At Amadeus we believe the next phase of industry innovation will come from breaking down historic silos, so airports, airlines and wider stakeholders can better collaborate with common platform-based technologies. I look forward to learning more about the innovative projects happening across our industry at this year’s awards.”