Phoenix Sky Harbor International Airport has held a ribbon-cutting ceremony to mark the completion of the second part of its Terminal 3 Modernization Program – a brand new concourse and remodeled post-security lobby area. The new South Concourse and lobby feature 15 airline gates and all-new shops, restaurants and passenger amenities, as well as views […]
Mace have been named as the main contractor for the new terminal with work due to start in spring 2019 and scheduled for completion in autumn 2020 London Stansted has appointed Mace as the main contractor for the construction of its new £150 million arrivals terminal. Work on the 39,000 square metre terminal is due […]
America’s Friendliest Airport®’s mission is to provide world-class customer service to every customer every day, and to achieve this mission, Phoenix Sky Harbor International Airport has embarked on several capital improvement projects, including the modernization of the John S. McCain III Terminal 3. On January 7, Phoenix Mayor Thelda Williams, Cindy McCain, members of the […]
OmniServ, the UK’s leading airline and airport assistance services provider, and Heathrow are introducing new multi-passenger electric vehicles – the Multimobby – which can carry up to seven people plus an operator through the airport’s terminal buildings quickly, efficiently and safely in a move that will significantly enhance the assistance services provided to passengers with […]
Passenger Technology Solutions 2019 will feature the Pax Tech Hack – a challenge to help the aviation and rail industries enhance the passenger journey As airlines, airports and rail businesses increasingly turn towards innovative new technologies to enhance the passenger experience, Passenger Technology Solutions (PTS) has today unveiled plans for its first ever hackathon. Live […]
London City Airport has released concept images depicting the interior of its 51,000m2 new terminal. The images show how the customer experience at London’s most central airport will be completely transformed, once its £500m development is complete in 2022. The new terminal design will reflect 21st century London, supported by new shops, restaurants, bars and […]
Airport staff record their own take on The Twelve Days of Christmas Video shares top travel tips to make flying over the busy Christmas period go smoothly Teams from across the airport took part Tuneful teams from across London Stansted Airport have come together to share some top travel tips for passengers flying over the […]
Leading event for the passenger experience industry announces support for global charity that operates the world’s only flying eye hospital on board an MD-10 aircraft The organisers of Passenger Experience Week – bringing together four leading events at the Hamburg Messe from 1-4 April 2019 – have announced that they will once again partner with […]
The Airport Innovation Lab at San Diego International Airport (SAN) is welcoming applicants for its second group of innovators to go through a 16-week accelerator program, with the potential to win a contract from the San Diego County Regional Airport Authority, the airport’s owner and operator. All members of the first group recently completed the […]
Today at Heathrow, Great British Bake Off 2016 winner, Candice Brown and food artist Michele Wibowo unveiled a 50kg gingerbread model of the airport, created to surprise travelling passengers this Christmas. The hand-made creation required ten people to install, took more than 200 hours to make, features over 1,000 gingerbread pieces and measures 40m2. Using […]
