Plaza Premium Group (PPG), the leading global airport hospitality services provider, opens its highly anticipated Plaza Premium First lounge at Macau International Airport. This addition is a strategic expansion to the group’s presence in Macau within its global network of over 75 international airports in 30 countries & regions. This year also marks the group’s […]
China’s busiest airport set to offer key insights into the future of airport customer and employee experience Airports Council International (ACI) World has confirmed that Guangzhou Baiyun International Airport will host the 2025 ACI World Airport Experience Summit from 8–11 September in Guangzhou, China. The announcement was made at the Closing and Handover Ceremony of […]
Aviator Airport Alliance, a full-range provider of aviation services at 15 airports across the Nordics, is pleased to announce it has signed a new agreement with Pegasus Airlines to provide a full range of services for operations at Helsinki-Vantaa Airport (HEL). Beginning in September, the multi-year contract will add to the airline and ground handler’s […]
The airline enhances convenience for travelers with quick and easy mobile payment solutions Wizz Air, the most environmentally sustainable airline globally[1], is excited to announce the introduction of Apple Pay and Google Pay on its mobile application, further enhancing the convenience of booking and managing travel for its passengers. This new feature is already available […]
ACI World Customer Experience Summit and Exhibition kicks off in Atlanta Airports Council International (ACI) World today opens the annual ACI World Customer Experience Summit and Exhibition in Atlanta, the global hub for air travel. This year’s event is hosted by Hartsfield-Jackson Atlanta International Airport (ATL), the world’s busiest airport with nearly 105 million passengers in […]
Korean Air, in collaboration with the Ministry of Land, Infrastructure, and Transport (MOLIT), Korea Aerospace University, and 10 domestic airlines, have pledged to enhance aviation safety culture and establish a proactive safety management paradigm at the “2024 Aviation Safety Culture Forum.” The forum, hosted by Korea Aerospace University and sponsored by MOLIT, Korean Air, Jeju […]
The UK Civil Aviation Authority has published a roadmap for a future in which drones carry out tasks like transporting specialised chemotherapy drugs to hospitals, mail to remote locations and even carrying defibrillators to emergencies. The plan focuses on two critical milestones: demonstrating beyond visual line of sight (BVLOS) activities by the end of this […]
New publication unveiled at the premier airport event dedicated to customer and employee experience Airports Council International (ACI) World today launched the Airports and Accessible Travel: A Practical Guide – an essential publication dedicated to improving accessible travel for all passengers. The launch took place during the Airports Service Quality (ASQ) Forum at the ACI […]
BEUMER Group’s annual Airport Report: AIRPORTS 2025 OUTLOOK – REINVENTING THE AIRPORT EXPERIENCE. Airports 2025 Outlook draws on a wide range of highly respected sources, including airports, airlines, industry bodies, aviation consultants, researchers and industry media. The report shows how airports that invest in innovation and passenger experience will lead the way in industry growth. […]
Aviator Airport Alliance, a full-range provider of aviation services at 15 airports across the Nordics and a family member of Avia Solutions Group, is pleased to announce the extension of its partnership to support Lufthansa Group at Copenhagen (CPH) airport, along with a new agreement to handle Lufthansa Cargo operations. This renewal will include services […]
