Monthly Archives: October 2016

London City Airport implements real-time customer feedback system

Passengers can express their level of satisfaction with the London City Airport experience by pressing ‘emoji’ buttons at 16 different locations in the terminal The cutting edge Feedback Now technology sends data to airport staff as-it-happens, including alerts via text message to help allocate resources effectively No other UK airport has this real-time functionality – […]

Bristol Airport unveils immigration area redevelopment plans

Following a major overhaul of the security search area for departing passengers, Bristol Airport has unveiled plans to address congestion in arrivals. The £2.3 million project will take the number of passport control points from the current ten to a total of 17 when it opens in spring next year, including ten of the latest […]

South African airport becomes first on continent to run fully on solar power

An airport in South Africa has become the first facility on the African continent to run entirely on solar power. George Airport, in the south of the country, is powered by a nearby solar generator – allowing its check-in desks, baggage carousels and control towers to run as normal on renewable energy. The regional airport’s […]

Glasgow Airport reports busiest ever September

Glasgow Airport has recorded its busiest September in 50 years after 934,295 passengers travelled through its doors, representing an annual increase of 4.2%. Domestic and international traffic grew by 4.2% and 4.3% respectively with major events, such as the Davis Cup and Celtic’s participation in the Champions League proving big draws for visitors to the […]

China to open first phase of world’s largest airport by 2019

China will complete the first phase of an expansive new airport in Beijing, which could eventually be the world’s largest, by 2019, officials with the project have said. Representatives of the Beijing New Airport project showed off the sprawling construction site on Monday, saying the city’s second major airport could serve 45 million passengers a […]

Scottish government endorse Heathrow expansion

The Scottish government has said it is backing the plan to add a third runway at London’s Heathrow airport. The project has been heavily debated for a number of years, but Scottish ministers have said it offers significant strategic and economic benefits for Scotland. The government said this would include up to 16,000 new jobs. […]

Calgary International Airport re-named as ‘YYC Calgary International Airport’

The Honourable Marc Garneau, Minister of Transport, has announced the renaming of Calgary International Airport to ‘YYC Calgary International Airport’. The new name is effective immediately. YYC has been the official IATA code throughout the airport’s history and will now be enshrined permanently in its official new name: YYC Calgary International Airport. Garth Atkinson, President […]

Munich Airport begins second round of crowdsourcing platform

Munich Airport in Germany is inviting passengers and visitors to take part in the second round of its InnovationPilot crowdsourcing platform, which was launched in June 2016, by offering input and suggestions on specific airport issues. Participants are invited to play an active role in the design and implementation of airport projects and events by […]

Heathrow Airport wins operator and marketing campaign of the year at the Frontier awards

Heathrow Airport has been recognised for two titles at this year’s Frontier awards. Heathrow was named ‘Airport Operator of the Year’ beating Helsinki and Nice and won ‘Marketing Campaign of the Year’ against Incheon and Budapest. The Frontier awards were held as part of the TFWA event in Cannes which are dedicated to recognising innovation and […]

New $2 Billion Calgary International Airport Terminal Ready For Takeoff

Calgary International Airport (YYC) is Alberta’s aviation hub of choice for both air passenger and cargo service. In 2015, a record 15.48 million passengers passed through YYC, continuing more than two decades of growth in passenger volumes at the airport. The Calgary Airport Authority has expanded infrastructure at YYC to meet growing demand, most recently […]