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Here come the 37-ton “Panthers” – Introducing the new rescue vehicles of Helsinki Airport

Efficient, safe and easy to drive. The new heavy-weight fire-rescue vehicles, Rosenbauer Panthers, have been taken into use by Finavia’s own rescue service at Helsinki Airport The fire rescue equipment of Helsinki Airport’s own rescue service was recently updated with new Rosenbauer Panther vehicles. Their predecessors served the airport for 16 years, and were either […]

Fraport and Deutsche Bahn to Test Artificial Intelligence at Frankfurt Airport

A socially intelligent robot advises passengers The robotic head smiles at the passenger and greets them: “My name is FRAnny. How can I help you?” FRAnny is an expert on Frankfurt Airport, and is able to answer a wide range of questions – including the correct gate, the way to a specific restaurant, and how […]

Dublin Airport App Tracks Assets

Dublin Airport has created an airport geographic information systems app to track its assets in real time.  The app was designed using geographic information systems (GIS) technology from software partner Esri Ireland customised to track and monitor the large number of assets across Dublin Airport’s business. The range of airport assets include lifts, escalators, car […]

Great Divide Brewhouse and Kitchen Lands at Denver International Airport

Great Divide Brewing Company is uniting world travelers at Denver International Airport with the opening of the new Great Divide Brewhouse and Kitchen on Concourse C. Now, travelers can explore Denver’s local beer culture by experiencing the flavors and lifestyle that is uniquely Colorado without ever leaving the airport. This exciting, new full-service dining experience […]

Sydney Airport opens refreshed lifestyle precinct in T2 Domestic terminal

Sydney Airport, Australia, has unveiled a new lifestyle precinct at its T2 Domestic terminal featuring new  brands and food and drink concepts hand-picked to enhance the passenger experience. Beginning at the recently revamped casual dining precinct and extending to the Jetstar and Tigerair gates, the precinct features a range of premiere airport brands including JB […]

Big data and sustainable packaging turn heads at Passenger Experience Week

Passenger Experience Week continued (3 April 2019), as innovations aimed at aviation, rail and cruise operators were showcased to thousands of attendees. Taking place at the Hamburg Messe, international suppliers, exhibitors and VIPs – including Quebec’s Minister of Economic Development, Innovation and Export Trade – took to the show floor looking for the latest advances […]

Cutting edge innovation excites at Passenger Experience Week

Passenger Experience Week kicked off yesterday (2 April), with thousands of aviation, rail and cruise line professionals descending on Hamburg Messe to identify the latest solutions and services that will transform their customers’ journeys. With three co-located events – Aircraft Interiors Expo, World Travel Catering & Onboard Services Expo and Passenger Technology Solutions – covering […]

Take off for first phase of Manchester Airport’s £1bn transformation programme

Manchester Airport yesterday celebrated the completion of the first major phase of its £1bn transformation programme. Passengers flying out of the UK’s third largest airport were welcomed onto a giant new pier, which connects to Terminal 2, for the first time. The 216m pier – longer than Manchester’s Beetham Tower is tall – provides extensive […]

Passenger Experience Week opens in Hamburg to define the future of the global passenger experience

Why Passenger Experience Week is not to be missed by the travel industry Passenger Experience Week (PAX Week) opens its doors to the travel industry today (1-4 April 2019) with four high profile co-located events running over the next four days, making it the biggest gathering of aviation professionals of the year. Comprising Aircraft Interiors […]

London City Airport awarded top spot for best airport handling under 5 million at Skytrax World Airport Awards 2019

For the third year running, London City Airport has been named the world’s best airport of its size in the Skytrax World Airport Awards 2019, and the 26th best overall airport on the planet, edging two spots up the rankings. The airport topped the Best Airports 2019 category for airports handling under 5 million passengers […]